Mastercard Jobs

Job Information

MasterCard Manager, Account Management in Waterloo, Belgium

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Account Management


MasterCard Direct Services (MCDS) is a dynamic Pan European B2B sales unit centrally located in Waterloo, Belgium, reporting into the Customer Delivery Group Executive. The MCDS team model is fast growth, delivered through efficient and effective remote account development and management. We operate in 30 European markets, focusing on medium / small and remote customers and prospects, both as account managers and business developers.

• Are you looking to develop your business and sales skills at a global technology company / payments industry leader?

• Do you have a strong sales mindset and can-do attitude; an ability to identify customer needs and create solutions to meet them?

• Would you enjoy the opportunity to be an individual sales contributor in a high growth organization?

• We are looking for high achievers who embody excellent business judgment, leadership, and fintech savviness to join our team.

As a MCDS sales lead, you will convert qualified leads for the business, working closely with account teams, while partnering with the product organisation.

Role – Sales Lead, MasterCard Direct Services Europe

• Drive creation and closure of early-stage business opportunities primarily through qualified leads

• Generate and maintain a significant sales pipeline

• Manages day-to-day work & establishes effective communication and relationship with senior decision makers within client management

• Analyzes and leverages multiple aspects of client’s organizational systems & culture in the sales process

• Understands and executes on consultative selling techniques and achieves positive and measurable results

• Works cross functionally with other sales teams, product management, marketing, operations and legal to identify opportunities, design and deliver targeted customer focused proposals

• Be an expert in evangelizing MasterCard.

• Manage and maintain a pipeline of interested prospects; leveraging CRM tools to support prospect targeting, pipeline management and reporting

• Generate and maintain a significant qualified lead pipeline

• Identification, development, and acquisition of new customers, including establishment and daily management of a prospect sales-funnel

• Identify and research lists of companies to target, and how to develop email, social tool and telephone campaigns to generate new business opportunities

• Be an expert in evangelizing MasterCard.

All About You

• Comfortable communicating and working with senior client decision makers

• Prior experience working with B2B financial and technology sector clients a plus

• Powerful and convincing presenter and communicator

• Highly motivated self-starter

• Results orientated, with a strong sense of urgency

• The ability to write succinct, crisp emails and a great phone manner

• Can articulate a consultative selling style and propensity to sell on value versus price

• Have an entrepreneurial approach and vision

• Can demonstrate learning agility through quickly establishing credibility in a new subject matter or vertical

• Analytical mindset with strong execution discipline

• Act with integrity

• Goal-orientated

• Team player

• Knowledge of a plus

• Bachelor Degree

• Fluent knowledge (both written and spoken) of English and French

Some degree of travel anticipated

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-149049