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MasterCard Mastercard Graduate Launch Program 2022 – Poland (Warsaw) – Product Management, Loyalty Solutions in Warsaw, Poland

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Mastercard Graduate Launch Program 2022 – Poland (Warsaw) – Product Management, Loyalty Solutions

Mastercard Graduate Launch Program 2022 – Poland (Warsaw) – Product Management, Loyalty Solutions

We believe that opportunity is for all of us.

This is Mastercard Launch.

Who are Mastercard?

Mastercard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment. Mastercard is a driving force at the heart of commerce, enabling global transactions and bringing insight into the payments process to make commerce faster, more secure, and more valuable to everyone involved. As a critical link among financial institutions and millions of businesses, cardholders and merchants worldwide, Mastercard provides services in more than 210 countries and territories. You find more information on www.mastercardworldwide.com.

Mastercard Launch

There are some skills you can teach. And some you can inspire. Mastercard Launch gives recent graduates both—immersing emerging talent in an 18-month journey where they will challenge the status quo, engage in meaningful and practical sessions, drive Decency and Belonging, our mission to be a Force for Good and be the ultimate catalyst for personal and professional growth. The Launch program is for change makers, those who dare to be greater and who wish to make a real impact on the world. We invite you to bring your passion, share your talent and make the most of this truly Priceless experience.

What it is

A permanent opportunity but dedicated to an 18-month program that educates, inspires personal growth, and builds professional confidence to create a Priceless career with Mastercard. Launch will include development opportunities such as:

• Professional skills learning

• Business-driven rotations or experiences

• Networking and career conversations

• A capstone final project

You will have the opportunity to work with your peers on various business projects which aim to provide enhanced work experience outside of your day-to-day role.

You will work with our dedicated leaders–successful managers and executives who inspire, mentor, and coach others toward successful careers here at Mastercard.

What you’ll do

Mastercard Loyalty Solutions provides a wide range of products and services to financial and non-financial institutions/merchants to help them grow their business profitably and differentiate their Mastercard products in the marketplace. Loyalty Solutions issuer and merchant value propositions include Rewards and Offers platforms, Benefits and Insurances, Loyalty program management, digital enablement and servicing platforms.

Loyalty Solutions is looking for an individual to join the Europe Loyalty Solutions team to support product enablement & operations for Rewards and Offers products across Europe region. This role offers opportunity to lead and engage in all aspects of product enablement & operations and to support rewards product/market readiness - collaborating with regional product managers, divisional loyalty leads, account managers and vendors.

• Solution design support for Rewards & Offers customers for Europe

• Ongoing program management/operational support for loyalty rewards & offers solutions.

• Support/manage queries related to rewards & offers program changes/updates/adding new functionalities.

• Supports new product / new market readiness activities across the region.

• Analyze existing systems/operational processes, internally and externally, to identify operational issues/gaps and improve the operational processes.

• Takes shared responsibility for growing the revenue and earnings of the Loyalty Solutions business in Europe through effective and continually improving operations processes for rewards products.

• Ensure global best practices for rewards/offers product enablement & operations are fully and consistently applied across the Europe Loyalty Solutions and Divisions.

• Ensures relevant processes are followed to ensure quality and compliance

• Vendor management & data compliance (including security)

• Partners with Regional and Global teams including O&T (Operations and Technology), CIS (Customer Implementation Services), CCM (Customer Configuration Management), LSPS (Loyalty Technology Solutions Platform Support) and Customer Delivery to ensure timely delivery of loyalty programs or capabilities and rapid resolution of any defects or issues.

• Partners with Business Control to ensure operating processes are always fully compliant with all relevant regulations and audit requirements.

What you’ll need

• Final year or graduated since Sept 2021

• Minimum predicted classification of a UK 2.1 or equivalent GPA of 3.0

• Ideally studying an IT or Engineering related degree, although other degrees such as Economics could be suitable

• Language preference: English & Polish (required), additional languages considered with preference (German, Russian & French)

• Strong analytical skills

• Attention to details and strong problem-solving skills

• Strong business partnering / relationship management skills

• Strong technical understanding of products and how they work – ability to articulate complex messages simply

• Strong written and verbal communication skills and the ability to effectively communicate to many audiences, from low-level technical resources to customer leads.

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-135105

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