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MasterCard Training Management, Specialist in Singapore

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Training Management, Specialist

Overview

• Provide support in the creation of collaterals, education and communication with regional teams in training and marketing-related activities.

• Partner internally with Customer Delivery teams, and cross-functional teams i.e. Product, O&T, HR, Learning and Development (L&D) and Business Development to create and manage trainers, content, schedules and training sessions.

• Support team in monitoring performance and contribute to identifying improvements and efficiencies

Responsibilities

• Mastercard Academy training and marketing activities – creation of collaterals, education and communication with regional teams

• Creation, update and management of (i) New programs and initiatives and (ii) Mastercard Academy website

• Create, develop, track and manage Mastercard Academy training schedule/calendar – topics, trainers, presentation materials in collaboration with the cross-functional teams/trainers

• Logistics and Administrative management of Mastercard Academy training sessions (F2F and live/recorded webinars) i.e. arrangement, website, registration, printing etc.

• Assist with monthly billing activities

• Work with team and managers to generate on-going analysis, reports and dashboards.

• Provide training sessions via AOW i.e. monthly announcements (as and when required)

Experiences

• Working experience in Marketing.

• Ability to work and develop initiatives independently

• Good teamwork skills, adaptable and strong attention to details.

• Strong communication skills, networking ability and inter-personal skills

• Good organization and planning skills

• Advanced Microsoft Power Point – creativity and writing skills

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-140274

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