MasterCard Director, Account Management in Singapore

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Account Management


a. This position offers the opportunity to manage all aspects of the MasterCard relationship as being the key account manager for a regional bank in Asia Pacific.

b. The position requires a self-motivated, commercially pragmatic, business developer with strong relationship management and influencing skills to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.

c. The ideal candidate will one with strong execution focus, possess solid payments industry experience, preferably gained in Business Development /Product management on the Issuer side with the ability to work across multiple disciplines and functions. The candidate must also be very comfortable dealing with technology.

d. Only applicants with a sound knowledge of retail electronic Payments/ Cards from an Issuing / Acquiring/ Network perspective will be considered.


Develop, maintain and execute annual territory and individual account plans and objectives.

Maintain primary responsibility for managing the relationship and profitability of target customers. Develop strong working relationships with key influencers at customer banks and with MasterCard support teams.

Develop and implement strategies designed to impact net income and MasterCard branded volume growth.

Coordinate and manage cross-functional team participation in support of customer objectives.

Maintain existing and develop new business building relationships.

Identify, develop and implement opportunity to enhance and/or to contribute to overall Strategic Accounts Division effectiveness and business results.

Manage contractual commitments and obligations resulting from long-term partnership commitments.

Create innovative ideas, concepts and/or programs designed to increase GDV and/or share within the territory.

Design and implement programs that have positive impact on customer loyalty.

Identify new and/or unique revenue opportunities and develop business case for internal approval.

Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy.

Recommends market strategy including pricing; introduction to market; profit planning; expense budgets; etc.

All About You:

Individual should be solutions oriented and results driven.

Knowledge and a history of successful customer focused strategic sales and possess thought leadership skills.

Knowledge of principles of effective account management, Customer Relationship Management and achieving within a team environment is required.

An understanding of the MasterCard organization and its products and services is desirable with demonstrated business acumen within the payments business.

Strong project management, analytical/problem solving and planning skills.

Strong interpersonal relationship, communication and negotiation skills.

Significant experience in Business Development/ Account/product management is required.


Bachelor€™s degree required, MBA preferred.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.€‹

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Requisition ID: R-68862