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MasterCard Manager Identity Solutions Europe in Vienna, Austria

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager Identity Solutions Europe


Mastercard Cyber & Intelligence Solutions (C&I) is responsible for safeguarding trust in payments, both now and in future. We ensure that transactions and interactions are safe, simple and smart. As part of this organization, the Identity Solutions team develops cardholder identity verification and authentication products including next generation biometric authentication.

The digital identity service is intended to enable consumers to establish, maintain and use their digital identity data for digital initiative interactions with low friction, high security, and privacy/consent controls.

The C&I Europe team in looking for a Manager Identity Solutions to:

• Building and executing Mastercard’s go-to-market strategy for Digital Identity in Europe.

• This includes performing market assessment on the existing Digital Identity landscape in Europe and connecting the dots with Mastercard’s product offering

• Be the intermediary between global product development and local teams in Europe in product to shape a global proposition to European needs

• Lead digital identity projects and build solutions that are customized to prospect market needs. This includes managing relationships with partners such as Trust Providers and Identity Verification Partners.

• Partner with account- and business development teams on selling our Identity Solutions including sales education, building value-based customer centric sales material, preparing proposals, presenting our solutions and coordinating implementations

Are you motivated to drive market change?

Do you excel at analyzing customer requirements and identifying opportunities to sell our Identity Solutions products?

Do you have the skills to explain the benefits of complex products in simple terms to demanding customers?

Are you able to quickly understand technology and fast changing market environments?

Are you a great team player?


• Partner with regional management, account teams, customer delivery, market development & product sales, develop and execute the digital identity strategy and product sales activities for Identity Solutions Europe.

• Work with sales and business development teams to develop and grow Digital Identity footprint in Europe, including adding Trust Providers and Relying Parties to our network.

• Clearly articulate the C&I Identity Solutions value proposition for our customers, so it can be leveraged by customer facing teams.

• Explain our Digital Identity strategy to partners, at conferences and during webinars.

• Drive development of appropriate marketing collateral, training materials and other activities to advance the capabilities of downstream market and account teams.

• Develop reporting, analytics and presentations to Senior and Executive Management within the region and C&I Identity Solutions.

• Establish processes for ensuring market requirements specific to Identity Solutions are captured and communicated routinely to global product development team.

All About You

• High affinity for simplifying existing user experiences through digital channels

• Curious by nature to try out new things and challenging the status quo

• Relevant business experience with demonstrated success in driving business results.

• Strong passion for and expertise in digital identity services, authentication, mobile products, technology, and e/m-commerce.

• Superior communication and presentation skills – being able to translate a complex topic into a simple and engaging story to inspire account teams to sell to customers

• Strong ability to interact with and influence, build consensus and influence across a variety of internal business units and levels of leadership.

• Experience in strategy, product marketing and commercialization roles strongly preferred.

• Primary work location can be anywhere in Europe

• Bachelor’s degree required, Advanced degree or MBA a plus.

• Position requires up to 20% travel.

  • LI-KV1

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Requisition ID: R-127812