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Job Information

MasterCard People Specialist, People & Capability, Canada in Toronto, Canada

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

People Specialist, People & Capability, Canada


The People & Capability team in Canada is looking for an Analyst to help drive the execution of key people priorities for NAM Region in Canada. The individual in this role will work in close collaboration with the North America People Business Partners, Centers of Expertise, and the business to ensure programs, processes and initiatives are implemented and managed effectively. This position reports into the Director, People & Capability Canada.


• Manages timely delivery of day-to-day People & Capability activities by working with key stakeholders across the business

• Supports the communications and roll-out of People & Capability initiatives aimed at enhancing the employee experience and building a high performing and inclusive culture

• Drills down on data analysis to generate actionable insights for People Business Partners and business leaders within specific functions

• Contributes on effective position management and headcount cost tracking efforts

• Lends additional support to People Business Partners and the business to ensure HR systems and platforms are utilized effectively with a focus on end user experience

All About You:

• Diverse HR background in fast paced, matrix environments, working in both HR Business Partner and Center of Excellence capacities

• Demonstrated success coordinating and delivering corporate HR programs/processes and reporting on progress

• Ability to manage multiple priorities and initiatives exercising sound judgment, solutions orientation and flexibility

• Strong analytical and critical thinking skills

• Effective presentation and communication skills

• Experience with Workday system a plus

• Bachelor’s degree required, advanced degree and/or certification in HR preferred

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-165951