MasterCard Product Owner and Business Analyst in Sydney, Australia

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Product Owner and Business Analyst


Mastercard Payment Gateway Services is a leading supplier of online payment and fraud screening services. We are an innovative and ambitious market leader intent on growing our global presence. We follow the best software development and Agile practices, to deliver successfully, again and again.

As part of our ongoing expansion, we're looking for a Product Owner and Business Analyst who is as passionate about building great software products as we are about excellence in financial payments; someone who enjoys creating and delivering successful software systems in a team of proud and collaborative software engineers and product managers.

Be part a team that is responsible for building a global platform that performs at scale serving millions of customers

Drive the discovery and understanding of business and system requirements for new and existing software platforms, working with the Product Management team to understand their most needed and desired feature needs.

Lead the creation and prioritisation of user stories, and acceptance of done software to build and deliver world-class payments software systems.


Ensure business requirements are understood by the technology group by analysing business requirements and articulating the technical requirements.

Collaborate with Product Management, Solution Architect, and the Scrum Team to understand the business requirements and document the functional, technical and operational requirements. Work closely with the solution architects to ensure requirements understanding and definition of solution.

Prepare detailed user stories, use cases, process flow, logic diagrams, storyboards, UI mockups to support understanding of the requirements and proposed solution.

Support Agile/Scrum processes for building, demonstrating, and delivering new feature capabilities for the software platform.

Define application testing requirements together with other team members. Assist with testing, training and implementation to ensure quality assurance and acceptance of the technology solution

Prepare and maintain application level user documentation. Lead technical training sessions with end users prior to commencement of UAT. Provide application level subject matter expertise (SME) as required to Scrum Team and Production Support Team

All About You

Must have strong English communication skills, spoken and written and a strong ability to communicate with varied audiences both technical and business.

Depth of experience and knowledge within the financial payments industry.

Collaborative: must be a team player, encourage team mates, share knowledge, consult with peers, listen carefully, and be open to ideas from others

Systems thinking, ability to analyse and clearly explain systems and processes. Proven analytical and problem-solving skills.

Proactive and self-motivated, can do attitude. Willingness to go above and beyond the call of duty.

Excellent technical writing skills

Technical skills: Experience with Agile methodologies, particularly Scrum. Proficient diagramming skills using Visio or similar. Depth of understanding of technologies.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.€‹

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Requisition ID: R-67275