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MasterCard Manager, Talent Management & Development in St. Leonards, United States

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless at ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Manager, Talent Management & Development

The Manager Talent Management and Development position is part of the Global Talent Acquisition Management and Development team responsible for supporting the Australasia Region in driving the execution of the global and regional Talent Agenda.

Reporting to the AP Region Talent Head (based in Singapore), the position is primarily responsible for local execution of global talent management and development initiatives including talent planning, career management, learning and training delivery, partnering closely with Global Talent Management, Global Learning and Organization Effectiveness and HR Business Partners in the Region.


o Identify local learning needs in partnership with HRBPs and drive the delivery and facilitation of global and also customized Regional and country level learning initiatives to support key business objectives. This will include sales, product, people management, leadership training and other professional skills training

o Partner with Human Resources colleagues to develop learning solutions, including instructor led programs, materials, technology based learning and other appropriate learning approaches and tools

o Act as an Agent of Change and support culture change initiatives and global talent management programs through partnerships with country level HRBPs in order to continuously drive behavior change and improved performance. This includes Career Development, Talent Review, Manager Effectiveness survey actions and plans, Employee Engagement and behavioral change initiatives

o Oversee the onboarding and development programs/tracks for the Graduate and Internship programs in order to position MasterCard as an employer of choice and to develop talent

o Monitor and analyze the impact of learning initiatives in order to shape, change and create recommendations for the future

o Accountable for the end-to-end design and execution and performance of approved programs for a designated BU/Function or domain and ensures delivery of high quality programs

o Designs, develops and curates programs and responsible for work stream planning, identifying dependencies, critical path items and managing risks

o Identifies specific training needs for a BU/Function and partners with Global Learning Consultants, Regional/BU Talent Consultants, Regional Talent/Local HR Teams, Business SMEs, Alternative Learning Channels Team and LMS Administrators to customize and localize learning programs

o Delivery of ad-hoc projects as directed

All About you

o Bachelor’s degree; Masters or equivalent degree is desirable

o Prior experience in Talent Development/Talent Management/ OD and training within a fast paced global organization and matrix structure

o Strong communication and presentation skills, with the ability to adapt style and approaches to varied audiences and global/local stakeholder groups

o Experienced in coaching employees and identifying development needs (certification in assessment tools is desirable)

o Demonstrable expertise in building strong relationships, collaborating across geographical boundaries, networking, negotiating and influencing skills

o Strong team player and demonstrates personal flexibility

o Strong Microsoft excel and PowerPoint presentation skills

o Prior experience in group or team facilitation is essential

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-87053