Mastercard Jobs

Job Information

MasterCard Director, B2B & Commercial Products in St. Leonards, Australia

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, B2B & Commercial Products

Join Mastercard at an exciting moment for the payments industry- to drive growth in an area that is critical to the future of our commercial business!

Overview

• The Director, Australasia B2B & Commercial Products, is responsible for leading the strategy, product development, and implementation of Business to Business (B2B) commercial products to drive growth across Australasia and the Pacific Islands.

• Part of the Product & Innovation Australasia team

• This role develops winning strategies and tactics that best meet the unique needs of commercial customers (issuing banks, acquirers, fintechs, and other players in the B2B ecosystem)

• Product scope is focused on the management of existing B2B products, and launch/scaling of newer capabilities.

Role

• Do you want to play a leading role in defining the future of B2B payments – a multi-trillion-dollar market that continues to adopt electronic payments?

• Do you have experience working in the commercial payments field – including traditional card products, treasury management, account receivables/payables, real-time payments and/or as an end user of these products?

• Do you have experience in product strategy and development?

The essential responsibilities of the Director, Australasia B2B & Commerical Products position are as follows:

• Responsible for the Divisional financial performance of Commercial Products, achieving main P&L's drivers target and closely participating on the main drivers forecast process.

• Capture market feedback from new and potential partners and use this information to develop business cases for proposed product developments that drive both revenue growth and make it easier to connect and transact using this new technology, with an eye towards scale.

• Partner with local, regional and global B2B & Commercial sales and product teams to drive initiatives.

• Provide consultative product expertise, education, best practices, and implementation guidance for product features and functionality to internal partners (e.g. Sales/Account Team, Product Delivery, etc.) and external customers (e.g. Issuers, Acquirers, B2B partners, etc.)

• Work closely with business and external stakeholders to ensure effective two-way communications regarding collection of business requirements and communication of key product decisions, plans, and releases

• Leads the Division's thought leadership for all Commercial Segments and Solutions

All About You:

• Deep knowledge of B2B Commercial payments products and platforms as well as prior Corporate/Commercial Banking experience

• Knowledge of the B2B payments ecosystem and players in Australasia an advantage

• Strong understanding of commercial B2B and Procure to Pay (P2P) business processes/needs and the ability to translate those needs into business and product requirements

• Analytical; willing & able to dive into the technical details in one conversation & turn around and position the main ideas to senior level stakeholders & customers

• Excellent written and verbal communication skills with previous experience in a customer-facing role interfacing with senior level executives

• Keen understanding of competitive offerings and industry trends, and the ability to translate that understanding into meaningful action and enhancements

• Experience using product management tools, e.g. market and product plans, project timelines, marketing research, product validity and financial models, capital budgeting, etc.

Work Conditions:

• Some travel required

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-166112

DirectEmployers