MasterCard Vice President, Managed Services Division Lead - Geo South in Sao Paulo, Brazil
Who is Mastercard?
We are the global technology company behind the worlds fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Vice President, Managed Services Division Lead - Geo South
Mastercard Advisors, the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, loyalty and analytics to financial institutions and merchants worldwide. Managed Services (MS) is the for-fee marketing services team, residing in Advisors.
Our unique category expertise, deep understanding of consumer payment needs and behaviors deliver a successful track record in achieving superior marketing results for our clients.
Do you love interaction with Clients and winning the sale? Do you get energy from creating strategic vision and seeing measurable and successful marketing execution in the marketplace? Are you passionate about creating fact-based Customer Journeys to drive the best communication strategy?
As the leader of the Managed Services team you will provide the energy to drive Customers into testing and learning new marketing techniques that demonstrably grow our Clients business and ultimately Mastercards business.
As the VP, Managed Services Division Lead - Geo South, you are responsible for:
Implementing the MS strategy and deliver revenue goals revenue through marketing/communication initiatives that will support Geo South market priorities (Argentina, Brazil and Chile)
Implementing digital marketing delivery for Mastercard Geo South Customers that leverages Mastercard CRM and Data platforms.
Putting Data into action in the marketplace with Banks, Merchants and Governments through marketing driven programs that works seamlessly with product and services managers that create Mastercard assets for Customer leverage.
Progressing the sale from individual campaign sales to outsourcing of campaigns to Mastercard Advisors, with goal to identify marketing attribution and understand consumer journeys
Leading customers and the divisional team on their own innovative journey through knowledge and early adoption of innovations in digital marketing practices, design thinking and implementation of AGILE working methodologies
[All About You]
Expert in managing digital marketing and creative development processes end to end.
Expert in Developing Digital Strategies that expand from acquisition to lifecycle management and loyalty. Proven excellence in analyzing the data to drive digital optimization and marketing efficiencies, especially in the customer acquisition journey.
History of building strong value proposition centered on customer needs. Experience in banking, retail or loyalty preferred.
Track-record of effective vendor management form selection, negotiation and quality supervision
Ability to drive transformation from within, with a goal of accelerating innovation and industry leading in-market performance. Experience working in AGILE environments required
A strong bias toward data and marketing analytics to develop intelligent customer journeys through use of design thin king to exceed benchmarks on response rates
Strong demonstrated people management and influencing skills to collaborate across functions and with experience working in a highly matrixed organization
Proven general management skills focused on effective Profit and Loss management to achieve revenue, margin and other financial and performance metrics.
Excellent verbal and written communication skills. Excellent English required, Spanish preferred
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Requisition ID: R-64010