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MasterCard Vice President, Account Management in San Francisco, California

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Vice President, Account Management


Mastercard is a global technology company; our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Role: Vice President– Account Management, Digital Partnerships

Imagine rolling up your sleeves with some of the world’s leading technology companies to create innovative, differentiated products and solutions that shape the future of commerce. The Digital Partnerships team is responsible for cultivating and managing Mastercard’s strategic partnerships with key players across the digital payments ecosystem. We enable the biggest names in tech, e-commerce, and financial services to build best-in-class solutions leveraging Mastercard technology and deliver them at scale – solving real world problems for our partners and their customers.


We’re looking for an experienced people leader to join our fast-paced, strategic team to manage and grow relationships with select global strategic partners – enabling our customers’ success, increasing adoption of Mastercard products and services, and delivering meaningful innovations to market. In this high-profile, customer-facing position you will:

• Lead an account management team with global responsibility for some of the world’s largest companies in digital payments and ecommerce. Hire, train and manage top talent.

• Develop a deep understanding of your partners’ strategic priorities and leverage this understanding to build strong partnerships.

• Build mutually aligned strategies and plans with your partners that maximize value and execute on those plans by effectively leveraging the Mastercard organization.

• Drive Mastercard’s go-to-market strategy with your partners across all Mastercard products and services.

• Co-innovate with partners to build new product propositions through close collaboration with Mastercard product development and innovation teams.

• Your team will lead all aspects of customer proposals and deal execution (including business case development, commercial terms structuring, negotiations, and legal contracting) in close collaboration with key business partners (finance, legal, product, engineering).

All About You:

• You’re an experienced leader who will empower and maximize the results of the team.

• You’re a partnership person with exceptional communication skills; relationship building is your bread and butter, and you are cool as a cucumber negotiating, managing expectations, and resolving delicate issues.

• With your executive presence and masterful communication skills (written, oral), you’re always ready for prime time (e.g., internal and external presentations; briefing senior-level and C-suite executives).

• All of the above makes you a skilled stakeholder manager with the ability to influence and collaborate with a range of critical business partners across a matrixed environment.

• You’re a data-driven, strategic thinker with financial acumen; and a deep curiosity that inspires you to deep dive on complex topics and unstructured problems to deliver creative solutions.

• Given your history navigating dynamic environments you’re comfortable with ambiguity.

• Bachelor's degree required.

• Some travel required.

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-165783