MasterCard Sr. HR Business Partner in San Francisco, California

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Sr. HR Business Partner


The Director/HR Business Partner role, based in San Francisco, will be responsible for managing and performing a wide range of HR activities including, but not limited to, leadership development and succession planning, skills assessment, organization design, performance management, employee relations, employee coaching and mentoring, and compensation planning and administration. The role partners with the local executives to develop strategies and initiatives designed to enhance organizational efficiency and effectiveness. This role will serve as an advocate for employees in San Francisco and will develop and implement initiatives designed to enhance employee engagement, development and productivity.

In addition, this role will drive activities to successfully integrate employees from newly acquired companies into Mastercard€™s processes, while preserving and enhancing the culture of the local teams and to create an entrepreneurial €œcan-do€ atmosphere of a great place for personal and professional growth.

The ideal candidate will contribute at both the hands-on and strategic levels to cultivate an amazing innovative culture as the organization grows.


Develop strategies to ensure HR initiatives and programs€”including recruitment, onboarding, team-building and recognition€”reinforce the company€™s culture and values and are differentiators in the market.

Roll out programs and initiatives that create an emotional connection to retain current employees, and to attract candidates with hot and critical skills in the highly competitive Silicon Valley market.

Develop strategies to integrate existing west coast businesses together as well as any new businesses.

Provide advice, counsel and solutions to the local senior leadership team, managers and employees, acting as a positive culture change agent.

Participate in the Performance Management cycle, including the talent review process (including leadership development, succession planning and skills assessment) and administration of the year-end performance review process (including partnering with managers during the salary/bonus process, ensuring awards are equitable and budgets are met).

Manage employee relations issues by coaching management and employees. Provide guidance on problem resolution, aligned with legal and organizational policies and regulations.

Working with our Global Talent Acquisition partners, interview final candidates and determine appropriate compensation.

Attend strategic planning meetings, and department leadership meetings to align HR initiative with operational initiatives.

Partner with the HR Centers-of-Expertise and other HRBPs on projects and initiatives.

Drives change in the San Francisco office by identifying local market trends and workplace benefits to attract and retain the best talent in Silicon Valley. Design and present findings to leadership team.

All About You:

The successful candidate must have experience building the relationships required to be an advocate for employees, and a trusted partner to business leaders and client groups, to enable the execution of their business strategy and initiatives

Demonstrated success as an HR Business Partner in a heavily matrixed, global organization; experience supporting teams in the technology or payments industry preferred

Core knowledge of HR principles, theories and concepts

Solid understanding of the San Francisco/Bay Area tech market

Experience in M&A integration helpful

Experience with Workday a plus

Bachelor€™s degree required, advanced degree and/or certification in HR helpful

Ability to manage multiple priorities and initiatives exercising sound judgment, solutions orientation and flexibility.

Must have strong analytical, presentation, verbal and written communications skills.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.€‹

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Requisition ID: R-71030