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MasterCard Sr. Specialist- Product Development and Innovation in San Antonio, Texas

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Sr. Specialist- Product Development and Innovation

Overview

The Technology Risk & Operations (TRO) Technical Development team is looking for Sr Analyst - Product Development and Innovation to support end-to-end development delivery and management of strategic products and solutions that fuel innovation across LFI, Mastercard and the payments ecosystem.

This candidate will be responsible for the management of projects and facilitation of partnerships with TECH while working collaboratively with global and regional teams to lead high-priority projects. Responsibilities will include driving implementation plans, working closely with business partners on to define requirements, business case development, documentation for internal/external stakeholders, and creation of go-to-market plans. This candidate will initially partner with our Privacy, Commercialization, C&I & PAE teams to drive scale & deliver efficiencies

Role

• Responsible for day-to-day development, deployment, management, technology strategy and partnering with business owners to ensure accurate roadmap and pipelines for high-visibility strategic projects

• Manage day-to-day vendor relationships

• Coordinate & manage steerco, and other ongoing project related meetings

• Collaborate cross functionally to drive business transformation within Mastercard and our payments partners

• Analyze program performance and develop KPIs and dashboards for internal and external use

• Manage launches, track results, and identify future enhancements

All About You

The ideal candidate for this position should:

• Comfortable with ambiguity with a passion for problem solving

• Always thinking about the customer experience

• Experience optimizing processes and procedures while leveraging outside in thinking to improve user experience

• Strong execution skills, able to get things done through collaboration and influencing others

• Robust analytical skills with ability to develop and understand a business case including cost and revenue impacts

• Keen project management and prioritization skills are required

• Understanding of go-to-market considerations

• Experience working with OneTrust or HighQ is a plus

• Ability to interact with various levels of leadership across a global organization

• Excellent communication, presentation, and interpersonal skills

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-188884

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