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MasterCard Technical Product Owner - Infrastructure in Salt Lake City, Utah

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Technical Product Owner - Infrastructure

Overview

The Open banking Infrastructure team is looking for a Senior Product manager Technical to drive our customer experience strategy forward by consistently innovating and problem-solving. The Senior, PMT is responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends

Role

• Elicits and decomposes business requirements into platform requirements and user stories

• Coordinates internal forums to collect and identify feature-level development opportunities

• Recommends trade-off decisions on platform product features/depth of features/backlog items

• Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests

• Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams

• Contributes near-term input (quarterly) for the platform product portfolio and roadmap, prioritizing the backlog while defining the acceptance criteria for user stories

• Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product and inform the backlog

• Coordinates with interdependent teams on platform product requirements

• Continuously monitors feature development at the feature level adjusting throughout implementation as needed

• Reviews product demo against acceptance criteria for the feature set

• Prepares launches and monitors platform performances, adoption, and operational health for feature sets

• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues

• Mentors team members and assists with candidate selection and onboarding

All About You

The ideal candidate for this position should:

Bachelor’s degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education.

Excellent stakeholder management skills

Strong understanding of

– CI/CD Pipelines in a globally distributed environment using Git, Artifactory, Jenkins, Docker registry, etc.

– deploying to and orchestrating containers (Docker, Kubernetes, etc.)

Passionate about end user experiences that includes infrastructure and application lifecycle management

Must possess excellent verbal and written communication skills

Strong understanding of software methodologies (i.e. functionality & limitations)

High-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment.

High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.

Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.

Ability to train/guide more junior resources.

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-157160

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