MasterCard Operations Analyst in Salt Lake City, Utah
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Why Work Here?
Join a high growth security SaaS company based in SLC UT.
RiskRecon is a young, high growth SaaS company focused on enabling organizations to dramatically improve their third-party risk management programs. Our automated solution produces analyst-quality, risk-prioritized action plans that enable efficient prioritization of third-party security risks and constructive collaboration with vendors. In the past 10 to 15 years the entire IT application and outsourcing landscape has changed for most organizations as they shift from on premises software to the “cloud first” strategies. This transformation means that organizations increasingly rely on third-party vendors to protect and secure their sensitive systems and data. RiskRecon’s is a well-funded, venture backed company with a growing list of brand name, referenceable customers in a variety of industries. Our solutions produce 2-3x increases in productivity and significantly better risk outcomes.
Our Operations Analysts participate in daily research that is critical to the success of the RiskRecon organization. Analysts use specialized platforms and procedures to research companies all over the world. The position is responsible for executing on processes to carry out customer requests. The position is required to communicate and interact with various departments effectively.
An ideal Operations Analyst has basic knowledge of IT, customer support, and knows how to follow and contribute to sound procedures along with a strong desire to learn in the IT Security field.
Consistent on time delivery for Sales and Production account requests.
On time delivery of Sales and Production backlog requests.
On time creation of Targets of Evaluation.
Scans completed on or before specified due dates.
QA conducted in areas of interest.
Essential Functions and Responsibilities
80% - Research companies and perform quality checks for on-boarding and maintenance.
10% - Prepare material for customer delivery and manage inter-departmental relationships.
5% - Demonstrate RiskRecon's commitment to quality and delivery to external stakeholders.
5% - Understand technical implementation details necessary to identify and assess security risks and recommend mitigating controls.
Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact firstname.lastname@example.org and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Requisition ID: R-132650