MasterCard VP Human Resources, Services in Purchase, New York

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

VP Human Resources, Services


The VP Human Resources has primary responsibility for the design, delivery and management of all HR related activities, in alignment with the Services & Data business and HR strategies.

With Mastercard€™s services, we securely tap into insights, analytics and technology to help our customers 1)determine their market share and understand more about the consumer segments they are trying to reach, 2) optimize their operations, 3) keep their businesses and customers secure, and 4) and build brand loyalty.

Mastercard€™s strategy of growing our core business across credit, debit, prepaid and commercial, diversifying into new customers (e.g. telcos, government organizations) and geographies (e.g. China, India) and building new high growth business hasn€™t changed. We€™ve grown our business through organic investments; however, it€™s important to recognize that we€™ve also been growing our business and driving differentiation by providing services that are tightly connected to our core business. They are based on our core competency of running a payments network and our data capabilities. Some of these areas include Data and Analytics, Consulting/ Advisors, Applied Analytics, and Loyalty & Managed Services.


The HR Business Partner will oversee and be responsible for the development and implementation of human capital strategies and initiatives, and management of core human resources activities globally. They will work in partnership members of the Services and Data Business Council to develop programs designed to enhance organizational efficiency and effectiveness. This role will serve as an advocate for employees and will develop and implement initiatives designed to enhance employee engagement, development and productivity. They will also act as a positive cultural change agent, consultant and business advisor to the leadership team. They may manage/participate in cross-functional teams for the implementation of mergers, acquisitions, joint ventures and related activities.

The HR Business Partner will also be responsible for managing and performing a wide range of HR activities including, but not limited to:

Management of talent review and succession planning processes

Performance management, employee relations, employee coaching and mentoring

Resource planning, management and acquisition

Compensation assessment and planning

Organizational design and development

Talent development, learning plan implementation

The HR Business Partner will be a member of the Services and Data, Enterprise Safety and Security, and Marketing and Communications team and will need to work in close collaboration with other Global HR colleagues to execute against initiatives.

This position reports into the Executive Vice President of Human Resources for Services, Enterprise Safety and Security, Marketing and Communications.

All About You:

Bachelor€™s degree or equivalent work experience; advanced degree preferred

Extensive HR Management experience in a fast paced, matrix environment and across HR business partners and CoE roles ( preferably organizational design/ effectiveness and talent management)

Strong experience and track record in driving organizational and culture change

Background working in a global and dynamic organization, managing functions across multiple geographies

Experience with M&A due diligence and integration preferred

Equal Opportunity Employer
Requisition ID: R-61001