MasterCard Manager, Third Party Risk Management in Purchase, New York
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Manager, Third Party Risk Management
This role supports the global Third Party Risk Management (TPRM) program and ensures robust risk assessment and ongoing monitoring practices for a portfolio of third party relationships. Through collaboration with business relationship owners, business leadership, external third parties, and internal subject matter experts (i.e., Corporate Security, Compliance, Legal, Privacy), the incumbent enables and advances program objectives by helping assigned business units or regions understand, measure, and manage the risks inherent with third party relationships.
‒ Do you have an eye for identifying risks and control deficiencies?
‒ Have you ever proactively identified and solved complex problems that could impact a company’s reputation and or customer relationships?
‒ Have you ever conducted remote or on-site third party audits with various internal and external stakeholders?
‒ Maintain strong understanding of the products, services, and activities of assigned business units or regions, as well as third party risk management principles and practices, and leverage that understanding to provide consulting, guidance and education to stakeholders throughout the third party lifecycle.
‒ Establish and manage risk dashboards and other reports for key stakeholders and help them understand and manage their third party portfolio from a risk perspective.
‒ Ensure third party adherence to Mastercard’s standards and contractual requirements via overseeing and/or directly performing remote and on-site assessments of third parties.
‒ Assess identified issues and coordinate with business relationship owners and other stakeholders to develop appropriate action plans and monitor to resolution.
‒ Understand customer and regulatory requirements related to assigned third party portfolio, and represent TPRM during internal, customer, or regulatory audits/assessments.
‒ Coordinate with business development and legal teams to ensure that commitments to customers regarding TPRM program capabilities are appropriate, inventoried, and managed.
‒ Support M&A due diligence activities related to supplier and other third party risk matters.
‒ Represent TPRM on business unit, regional, and/or risk function committees and working groups.
‒ Coordinate with Sourcing, risk functions, Legal, and Crisis Management teams to address vendor performance problems or third party incidents.
All About You:
‒ Strong business acumen and strategic thinking skills to enable understanding of third party risks in context of business activities.
‒ Demonstrated success in managing risk for a portfolio of third parties, including risk identification, assessment, and issue identification and resolution.
‒ Ability to problem solve and identify solutions to third party issues that are appropriate based on business context and risk significance.
‒ Experience with performing remote and on-site third party assessments and/or contract audits.
‒ Foundational knowledge and experience with / exposure to all relevant risk disciplines (information security, business continuity, data privacy, legal and regulatory compliance, and general business risk), as well as deep subject matter expertise in at least one of these disciplines.
‒ Experience and comfort working with metrics and data to design and deliver relevant business intelligence to stakeholders.
‒ Ability to adapt to change quickly, work comfortably with ambiguity, and manage multiple tasks successfully.
‒ Strong commitment to customer service, stakeholder relationships, and high impact communications across all organizational levels.
‒ Passion for working collaboratively and cross-functionally.
‒ Strong professional presence and awareness that even while auditing a third party, you represent the Mastercard brand.
‒ Passion for continuous learning and growth—both business and technical skills.
‒ Bachelor’s degree or equivalent work experience required.
‒ Certification highly desired: CISA, CISM, CRISC, CISSP, CIA, CTPRP, CTPRA, C3PRMP, PCIP, ISA, CIPP, or related.
‒ Strong working knowledge of current workplace productivity and collaboration tools, especially Microsoft Office 365 (including SharePoint, Excel, Planner, and Teams).
‒ Demonstrates exceptional judgment and discretion when dealing with highly sensitive risk and issue information, including confidential business partner information.
Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact email@example.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Requisition ID: R-126617