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Job Information

MasterCard Manager, Product Management (Credit Analytics) in Purchase, New York

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Product Management (Credit Analytics)

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Global Product Management (Credit Risk), Targeting Analytics

Job Description Summary

Overview

Targeting Analytics drives AI based solutions and products at a globally scalable level across the different customer lifecycle stages, credit risk management and strategic analytics.

Credit Risk management area serves as a key differentiator to optimize and grow revenue from consumers and small businesses for Mastercard. To this end, developing and manging a suite of product solutions through internal and external partnerships, creative constructs, solid frameworks and executable roadmaps are crucial drivers for commercialization and business impact. This role is for a Product Manager that will work across regional Product. Client Services & Delivery, Data & Engineering and the broader O&T teams. to deliver truly differentiated Credit products, leveraging rich data resources, AI platform capabilities and near real-time execution.

This role will report into Vice President of Product Management (Credit Risk).

Role

• Maintain and manage product roadmap, ensuring feature prioritisation, product release planning and alignment with strategic objectives

• Product management, including updating product documentation, monitoring budget and working closely with Product Owner on updates and reporting

• Conceptualise solutions and features to meet customer needs, using feedback from and collaborating with customer facing teams

• Create business requirements to support product development and take it through the elaborations with internal and external stakeholders as required

• Help develop and maintain strategic product plans, including analysis of revenue opportunities, costs and risks

• Analyze market trends, dynamics, and competition in order to inform product and go-to-market strategies

• Provide support to sales and customer facing teams with communication and training on product functionality and roadmaps

• Involvement in idea generation for enhancements to our products, including concept validation, business case development and planning

• Effective engagement and relationship building with business partners across the Mastercard NPP organisation, e.g. Sales, Solutions Delivery, Service management, Legal & Regulatory, Risk and Finance

All About You

The ideal candidate for this position should:

• Have been part of a cross-functional team and managed elements of a cross-functional project with demonstrated success building relationships and delivering results with global, multi-cultural and remote teams

• Have experience of interaction with internal and external stakeholders at all levels, through participation in meetings, workshops and events, and be a strong, confident writer and speaker, able to communicate vision and roadmap effectively to a wide variety of stakeholders

• Have financial and business acumen, as well as an understanding of the Mastercard and NPP organization’s strategic goals and mission

• Be customer focused, constantly keeping customer needs front of mind when conceptualizing product features

• Work collaboratively to solve problems, be proactive and be able to simplify complex information for effective communication

In addition, desirable experience is:

• Experience in the payments industry

• Experience of involvement in developing product roadmaps, strategies and budget processes

• Proactivity in seeking to challenge and improve processes with proven success

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-158053

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