Mastercard Jobs

Job Information

MasterCard Manager, Product Management – Connectivity Solutions in Purchase, New York

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Product Management – Connectivity Solutions

Overview:

Mastercard develops and delivers world-class risk, security products and services for its customers across the globe. As part of the North America Services organization, the Cyber & Intelligence Solutions team is focused on market management and commercialization of access, cyber, and security products that drive value and a better experience for issuers, processors, merchants, and consumers.

The candidate will serve as a Product Manager for Mastercard Direct Services and collaborate with internal partners within the region and at the global level to lead the launch and expand use of Mastercard’s industry-leading access solutions. The candidate will also ensure the products they manage are successful through all phases of the lifecycle – create, sell, deliver and run.

• Do you have a passion for security, innovation or digital payments?

• Do you love helping drive a business forward, creatively solving problems and investigating trends to help deliver new and existing solutions?

• Do you get excited by the challenge of working with diverse stakeholders in a constantly changing environment?

• Are you motivated to be a part of fast-paced, innovative organization that is helping customers secure the payments ecosystem?

Role:

The three primary areas of responsibility include: (1) Market Management, (2) Go-To-Market and (3) ensuring the ongoing evolution and success of the products they manage.

Market Management

• Monitor and manage the annual revenue budget established for the product suite.

• Serve as product ‘ambassador’ by driving thought leadership agenda - articulating strategy, innovation roadmap and value proposition in industry, customer and internal forums.

• Capture market needs by leveraging data insights, voice of the customer and monitoring market conditions.

• Develop and maintain ongoing assessment of competitive landscape to inform sales strategy and future product roadmap.

• Provide deep analysis of trends and in-market existing conditions for current and new products.

Go-to-Market

• Responsible for launching, expanding use and optimizing Mastercard Direct Services across the North America region.

• Work closely with sales teams to develop and manage pipeline.

• Enable sales teams with content and training required to execute product and market sales objectives.

• Serve as a product expert and support advanced sales opportunities as-needed.

Ongoing Management

• Develop market strategy for the product and lead corresponding execution of product go-to-market plans.

• Work with other regional product owners on opportunities to uniquely package services for specific customer segments.

All About You

• Experience working with both large and emerging Financial Services, Technology, Service Providers, and/or digital platform partners

• Understanding of payments technology and application of that knowledge to address customer/market needs

• Demonstrated ability to act with a persistent and relentless sense of urgency

• Ability to think strategically and analytically about complex issues, driving thoughtful recommendations and action plans

• Self-starter, highly organized, collaboration-minded and results driven

• Strong interpersonal skills

• Proficiency in Microsoft Excel and PowerPoint

• Overnight travel required (10% - 20%)

• Bachelor’s degree (advanced degree/MBA a plus)

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-150824

DirectEmployers