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MasterCard Director, Talent Acquisition in Purchase, New York

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Talent Acquisition


• Mastercard’s Talent Acquisition Team is responsible for developing diverse sourcing strategies to identify and attract the most competitive talent both internally and externally to ensure Mastercard’s continued success in payments innovation.

• Reporting into the Vice President, Talent Acquisition, the Director, Talent Acquisition is a player coach position and will manage full life cycle recruitment efforts for requisitions across our Product & Engineering business.

• The manager will assist in building, strengthening, and expanding key functions across the Product & Engineering business by attracting talent in a priceless way. Act as a brand ambassador to our company reflecting Mastercard’s passion and innovation in the market.

• Are you passionate about leading teams and searching for talent? Do you bring fresh ideas and insights to advance the Talent Acquisition strategy and vision for the future?

• Do you have the ability to build strong relationships at all levels and create alignment to business strategy and priorities?

• Are you interested in being an integral member of a talent acquisition team supporting a high growth organization and industry?

It is our collective goal within the company to create a diverse and inclusive environment where top emerging and established professionals choose to work. Our collection of products, programs and services reflect the diversity of our employees, our place in the community and our culture; it's what makes us a great place to work and it's why we attract and retain some of the most talented people in the world


• Own internal client relationships across Product & Engineering business and People & Capability stakeholders: be the main point of contact for assigned hiring managers for all things talent acquisition; ensure alignment with larger TA strategy for business units.

• Own end to end recruiting for these assigned clients, from sourcing to closing candidates as well as lead and develop a small team of recruiters (employee and contingent worker).

• Develop talent pipelines for critical and recurring roles and provide ongoing market intelligence.

• Manage certain aspects of team operations: requisition assignment and capacity, vendor relations, and interfacing with administrators of HRIS/ATS/other related systems.

• Drive the adoption of data-based decision making on the team: utilizing data and performance against goals to allocate resources, make business cases, and tell stories to People Business Partners and Hiring Managers.

• Manage executive referrals for the team: ensure highest level of priority and appropriate compliance.

• In partnership with DEI program manager and others, execute on hiring initiatives that ensure a diverse talent pool and an inclusive candidate/employee experience. Manage, evaluate, and develop innovative direct sourcing plans and external partnerships.

• Responsible for identifying and managing effective external recruitment agency partnerships as well as measuring success.

• Lead recruitment strategy update meetings for assigned client groups and partner with People Business Partners, Total Rewards and Global Mobility throughout the recruitment lifecycle.

• In partnership with VP, develop and execute effective employer branding strategies.

• Meet quarterly goals for time-to-fill, cost per hire, diverse candidate slates, candidate pipelines, and required applicant tracking updates.

• Ensure recruitment data integrity is captured in the CRM and ATS accurately.

• Lead and/or participate in special projects as needed.

• Share best practices and insights across the team.

All About You:

• Deep experience with talent acquisition within experienced hire recruitment as well as a desire to remain in a hands-on daily recruitment role; Extensive experience in direct sourcing, candidate assessment, as well as recruiting principles, theories, and concepts. Previous direct sourcing knowledge and use of tools in addition to is required. AIRS certification is an asset.

• Prior experience recruiting all levels of talent across a range of functions as a corporate in-house recruiter or in an RPO model is required. Previous recruitment experience recruiting for a variety of functions is required. Recruitment agency or international recruitment experience is an asset.

• Prior people management experience: the ability to engage, lead, and develop talent (Jr. recruiters, contractors, etc.)

• Demonstrated success in building and implementing diversity recruitment programs and strategies.

• Excellent interpersonal skills and presence; comfort dealing with all levels of the organization. The ability to influence without authority.

• A self-starter who can act as a strong individual contributor and manager, operating effectively in a matrixed organization.

• Exhibits creativity, comfortable with risk taking, open to making change happen.

• Ability to implement and execute with speed and accuracy.

• Proven success operating in a matrixed environment

• Recruiting operations experience: you can ensure effective resource management, reporting, and stakeholder management.

• Strong Project Management and organizational skills and the ability to quickly master internal and external systems and platforms.

• Analytical mindset and ability to turn numbers into a story

• Advanced Microsoft Excel and PowerPoint skills, including pivot tables, V- lookups, etc. is an asset

• Knowledge of U.S. and Canada employment laws.

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-160157