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MasterCard Director, Product Management, Merchant Marketing Services in Purchase, New York

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Product Management, Merchant Marketing Services

Overview: The product manager will act as a strategic lead managing long-term and short-term strategic initiatives for merchant marketing services. This individual will oversee the product evolution, establish go-to-market strategy, optimize products & services, implement incremental improvements, conduct ongoing care and maintenance, and manage the P&L.

Responsible For:

• Driving the digital marketing services strategy for the Merchant segment including product innovation & roadmap

• The overall product financial performance including P&L

• Leading a suite of products & services and working cross-functionally to drive local product strategy

• Acting as an expert, advocating and championing for designated products to internal and external stakeholders

• Overseeing the Go to Market strategy across acquisition and spend optimization into a cohesive package including pricing and development of materials

• Leading conversations with Clients at a Senior level to help close the sale by being the Marketing Expert in the room

• Identifying, evaluating and prioritizing business cases for new business and product opportunities, and builds business models to improve MasterCard's footprint and competitiveness

• Selecting and monitoring performance metrics that assess product performance, revenue, scalability and longevity, and utilizes results to ideate innovative solutions to challenges in the business unit's portfolio or product strategy

• Leading market analysis to inform product and go-to-market strategies

• Finding new relevant vendors, negotiating, implementing and training

All about you:

• Extensive experience in Product Management specifically in the Merchant Segment

• Experience translating and applying customer feedback to lead new product offering and adjustment strategies across payment types, technologies and customer industries

• Experience driving product pricing and packaging

• Experience setting direction for go-to-market plans and leveraging market insights to differentiate from competitors

• High degree of expertise in Digital Marketing/ Martech products

• Demonstrable knowledge of effective P&L management

• Strong stakeholder management experience

• Comfortable with, and a champion of, campaign analytics and data

• Highly collaborative, able to simplify, and not afraid to take thoughtful risks to help Mastercard and the team win in this space

• Excellent communication and presentation skills

• Comfortable to travel

• Bachelor’s degree required

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-133907