MasterCard Director of Research and Knowledge in Purchase, New York

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director of Research and Knowledge


The Center for Inclusive Growth is the philanthropic hub at Mastercard. The organization seeks to ensure that the benefits of an expanding economy accrue to all segments of society. Through research, responsible data philanthropy, programs and strategic engagement, the Center addresses the dual challenges of income and information inequality to advance equitable and sustainable economic growth and financial inclusion around the world. The Center€™s work is at the heart of Mastercard€™s objective to be a force for good in the world.

The Director of Research and Knowledge is responsible for the development of resources, tools and relationships that sustain MasterCard€™s thought leadership on economic inclusion, equitable growth and sustainable development. By working with relevant internal stakeholders, building university partnerships, and engaging with external communities, the Director will source and manage a growing portfolio of knowledge, and help develop actionable insights for the Center, the company and the world.


Work with the Center€™s Vice President for Research and Insights to develop and implement a global research agenda focused on inclusive economic growth and a range of related issues, including financial and digital inclusion, economic development, future of work, to include:

Develop the strategy, protocols, and execution of research projects that allow Mastercard to gain a better understanding of financial inclusion and inclusive growth

Design and build a knowledge management system for the Center, allowing internal and external audiences to learn, share, produce and document actionable insights

Help define, source, appraise and summarize an ever expanding portfolio of research, including from academic papers, articles, and program evaluations, and systematic review of cutting-edge literature

Negotiate agreements and manage partner deliverables, such as research papers, briefs and blog posts

Proactively identify and build relationships with relevant individuals and institutions with whom the Center should engage and/or partner with, including communities of knowledge (CoK) and practice (CoP)

Assist in writing and editing key content, including blogs, articles, presentations, and infographics

Support the planning and execution of major Center-sponsored conferences and events; and represent the Center through public speaking appearances at domestic and international conferences

Ensure relevant legal and contractual obligations are met, in collaboration with the operations team

Build and maintain senior-level relationships with internal partners (e.g. legal, privacy, public policy, Advisors, communications, and marketing); and serve as primary liaison to the Center€™s Advisory Council, research fellows and partner universities.

All About You:

Advanced degree required

Excellent oral and written communications skills; strong analytical skills

Prior work experience in economic development think tank, research institution and/or public sector

Ability to present complex issues to internal and external audiences in the public and private sectors

Demonstrated ability to analyze complicated business, economic, and policy issues

Solid understanding of the Center€™s stakeholders (e.g. businesses, universities, research institutions, government agencies, NGOs, and foundations)

Previous experience in building and maintaining knowledge management systems, and working with communities of knowledge and practice.

Creative thinker possessing high level of comfort with fast-paced, dynamic work environment; matrixed organization

Strong ability to prioritize, multi-task and manage to deadlines

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.€‹

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Requisition ID: R-71667