MasterCard Director, New Product Development in Purchase, New York

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, New Product Development


The Global Acceptance & Solutions (GA&S) organization is a significant contributor to Mastercard€™s strategic plan to expand global acceptance, drive incremental merchant locations and capture new revenue share through a focus on offering acceptance focused products, channels, services and solutions. Within GA&S, Partnerships and Product Innovation is focused on driving acceptance growth in new verticals and within new segments, by combining mastercard assets with partners assets (specifically fintechs). Have you ever brought a new product to market or created a partnership to drive a new line of business? Are you motivated to think about our existing business in a new and disruptive way?

The Director, New Product Development will join the P&I team to design, develop, and deliver innovative, merchant and acquirer focused acceptance products. Specifically they will work to create successful partnerships that can be productized and delivered at scale to our acceptance partners globally. The initial product focus will be on merchant POS finance / installments. The candidate will own the product, establish the commercial program, manage product lifecycle, and work cross-functionally to launch the product across global markets.

We are looking for a self-motivated individual who can excel at bringing innovation to market and thrive in a fluid, fast-paced, challenging environment. We seek a talented individual who offers unique perspectives and aspires to be on the front-line of the organization with exposure to merchants, acquirers, and third parties as well as internal senior level executives.


Proactively manage new product / partnership idea pipeline that anticipates and/or responds to merchant, acquirer and eco system stakeholder needs, market trends and competitive threats. Lead market research efforts to validate new concepts and business opportunities.

Engage in an interactive dialogue with merchants, acquirers, other eco system stakeholders (i.e. PF€™s, ISV, PSP€™s) and internal stakeholders to identify needs. This includes meeting with prospective partners, evaluating opportunities, networking with industry leaders, researching references and customers.

Evaluate existing products, value propositions, or partnership opportunities to identify new ways to enhance and integrate existing assets for merchants, acquirers and new/existing eco system partners

Create business cases, implementation, end to end operational and support processes, and product roadmaps for concepts under development

Work cross functionally across Mastercard with the required teams (e.g., finance, operations, customer delivery and support, product, marketing, account management) to ensure that your product design aligns with PME processes

Develop project plans, resource planning, and development timelines.

All About You

Demonstrated expertise in designing and launching products in the Financial and/or Fintech industry (UX and Design skills a plus).

Strong understanding of competitive offerings and industry trends; international markets knowledge/experience a plus

Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers

Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision

Comfortable in a global role; participating in regular meetings that span across time zones and take place outside of traditional business hours

Expertise in vendor contract management.

Superior oral and written communication, problem solving, product documentation, and product development skills

Excellent ability to communicate complex ideas and solutions to both business and technical audiences

Strong business acumen coupled with a customer focus and analytical skills

Ability to interact effectively at all levels and team with internal and external business partners

Bachelor€™s degree required, MBA or advanced degree preferred

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.€‹
Requisition ID: R-68126