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MasterCard Director - Fraud Analytics in Purchase, New York

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director - Fraud Analytics

Overview

Mastercard Cyber and Intelligence (C&I) develops and delivers world-class risk, security products, and services for Mastercard customers across the globe. As part of this organization, the Fraud Intelligence & Strategy team is responsible for:

• Providing fraud analytics and insights to Mastercard and its customers globally

• Supporting the development and management of new and existing fraud prevention products/services

• Partnering with stakeholders to understand fraud drivers, report on fraud trends, and identify new opportunities to enhance the quality and effectiveness of our fraud intelligence

The Director, Product Development within Fraud intelligence and Strategy will be responsible to

• Provide data driven fraud insights to internal/external stakeholders for emerging payment flows and new Mastercard products and services

• Lead ongoing work in support of the Fraud Insights product including content development, liaison with technology partners, and roadmap alignment

• Extract, manipulate, and analyze large amounts of data from different sources to identify fraud trends and patterns

• Develop reporting for senior management to summarize key fraud trends and drivers to inform strategy and decision making

• Provide thought leadership, increase team visibility, and manage relationships with end user groups of our fraud insights

• Research and stay ahead of any new or emerging fraud trends and risks, including awareness of new data points within Mastercard network messages

• End-to-end ownership of fraud risk on new products / services including:

o Initial risk assessment providing input to product construct and network rules

o Build fraud detection and reporting using network data, from initial testing to product launch and production

o Ongoing fraud monitoring and detection of vulnerabilities

o Recommendations for fraud standards or network rules based on observed fraud trends and emerging risks

• Awareness of fraud prevention in relation to AML and Cybersecurity

All About You:

• Proven experience analyzing large amounts of data to gain meaningful insights

• Record of accomplishment in learning and applying new techniques and data analysis languages

• Experience working with big-data database platforms to manipulate and extract information for analysis (Hadoop/Impala desired).

• Experience writing complex queries to efficiently extract and manipulate large amounts of data.

• Demonstrated expertise at developing analytical dashboards using visualization tools such as Tableau or similar products.

• Experience using statistical and data analysis tools (Python and Spark desired)

• Experience with Python and Spark for data manipulation desired.

• Strong communication skills with the ability to deliver compelling presentations that convey key insights in a clear and concise manner

• Experience preparing presentations for management that present insights clearly and efficiently.

• Ability to work collaboratively as a team player in a highly matrixed environment across functions and regions

• Ability to interact effectively at all levels and influence internal and external business partners

• Strong problem-solving skills and the ability to identify innovate solutions in a fast paced environment

• Payments industry experience or fraud knowledge a plus

• Curious minded with enthusiasm and confidence to independently research and present findings

• Must be able to think outside the box and find solutions to complex never-seen-before problems

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-159112

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