MasterCard Director, Account Management in Purchase, New York

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Account Management


The Director, Account Management for U.S. Market Development (USMD) is responsible for account management, sales and business development for key retailers within the Big Box vertical.

Lead account management and business development activities for key accounts with a focus on select big box retailers in the home improvement and specialty verticals. Work with senior and C-level executives of targeted Mastercard customers to build strong partnerships that support Mastercard financial and strategic objectives.


Provide superior strategic account management driven by robust account planning, understanding of payment economics, and adherence to Value Driver Selling process and principles.

Develop account plans and strategies to achieve business growth in US markets

Identify and develop new business opportunities that provide the best potential for future business growth, an appreciable return on financial investments

Support strategically significant organizational initiatives, including cross-selling of key Mastercard products, capabilities and solutions to deepen relationships

Develop detailed business cases, including financial analysis/modeling, in support of merchant initiatives.

Ensure careful and appropriate utilization of Mastercard resources to support achievement of objectives

Work closely with a large diverse team to achieve revenue targets and increase market share within a client

Understand retail market trends and conduct analysis to identify issues and opportunities and support business strategies

All About You

Bachelor€™s degree required. Advanced degree or equivalent work experience applying sales leadership preferred.

Results driven with demonstrated business development success and effective strategic account management skills.

Experience in the payments business with exposure to retail issues and/or experience in the retail business with some responsibility for payments and business development is desirable.

Ability to manage and grow internal and external cross functional relationships and partnerships and deliver results in a fast-paced environment with a sense of urgency and accuracy

Significant knowledge of the retail industry and business development opportunities is critical to success in this role. Individual must be able to identify and address related operational challenges.

Knowledge of products, services and solutions within the payments business is desirable, as is experience with delivery of those services by the Mastercard organization

Excellent strategic thinking and analysis skills and a proven track record of creating solutions that increase revenue

Ability to deliver results in a fast-paced environment with a sense of urgency and accuracy

Advanced interpersonal and communication skills required with a solid track record of developing external/internal relationships.

Equal Opportunity Employer
Requisition ID: R-62980