Mastercard Jobs

Job Information

MasterCard Sr BizOps Infrastructure support - Level 7 – ETH0062 in Pune, India

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Sr BizOps Infrastructure support - Level 7 – ETH0062

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Ethoca Bizops team is looking for a Senior BizOps Engineer to drive our employee experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

Role

In this position, you will:

• Support a highly available, highly secure, hybrid production environment running on Linux systems in public cloud and on-prem deployments using various opensource applicationss

• Set standards and define detailed processes for effectively managing a production environment with minimal downtime

• Perform daily monitoring and maintenance of all hardware/software infrastructure components including servers, virtual machines, storage area networks, etc.

• Work efficiently within a high security environment (Ethoca is PCI-DSS Level 1 certified)

• Communicate clearly and effectively to all levels of the organization and with external partners

• Participate in on-call shifts, our infrastructure runs 24/7

All About You

• Technical and team leadership experience in a 24/7 environment

• Advanced Virtualization experience

• Advanced monitoring IT infrastructure systems and services experience

• Intermediate SAN experience (Fiber Channel, switching, NAS)

• Datacenter support experience including racking and cabling of IT equipment

• Computer Science or Engineering degree or equivalent experience

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices.

• Ensure the confidentiality and integrity of the information being accessed.

• Report any suspected information security violation or breach and complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-161580

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