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MasterCard Specialist, Legal Services in Pune, India

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Specialist, Legal Services

Specialist - Global Business Services Center (Privacy and Data Protection)

The GBSC (Global Business Services Center) is the shared services organization for Mastercard. Consistent with the One LFI model, GBSC partners with the Law, Franchise and Integrity team to build a legal shared services function. The GBSC team is predominantly located in a collaborative working environment in the heart of the Mastercard Technology Operations headquartered in St. Louis, MO. Select regional hubs exist to provide additional scale and agility. The GBSC team provides services to all regions and all business units spanning 50 countries.

The Specialist, Legal Services - Privacy and Data Protection Services will be part of a team of privacy legal specialists within the broader GBSC Legal Services team. This position will support Mastercard’s integrated approach to privacy and data protection and be primarily responsible for the negotiation of data protection terms in master service agreements and stand-alone data protection agreements, and the successful candidate will have a focus on delivering positive customer experiences and efficient business results.

Does the pursuit of excellence appeal to you?

 Are you committed to customer service?

 Do you enjoy solving legal and business problems?

 Are you passionate about identifying and implementing process improvements?

 If so, keep reading as this might be the perfect role for you.


• Understand complex global privacy and data protection laws, including the EU General Data Protection Regulation (GDPR), and apply legal concepts to business and data constructs and processes.

• Review, redline and negotiate routine data protection terms in services agreements or stand-alone data protection agreements with third-parties.

• Ensure that all data protection agreements are prepared, revised and executed in consultation with the business unit client and other subject matter experts, and in accordance with approved policies and playbooks.

• Identify and coordinate escalation of privacy and data protection related risks and mitigating controls during contractual negotiations with other key control functions (e.g., Third-Party Risk Management, Privacy and Data Protection, Information Security).

• Support business and legal colleagues taking a privacy-by-design approach to ensure privacy compliance for all data driven products.

• Provide superior customer service according to the GBSC standards in terms of quality, response time, resolution time and adhering to Service Level Objectives.

All About You

• Must be a minimum LLB graduate; CIPP/E or any IAPP will be an added advantage.

• Strong privacy and data protection interest required, willingness to invest into getting up to speed with privacy and data protection laws globally quickly.

• Legal experience in privacy and data protection a plus, interactive technology.

• Knowledge of US, European, Middle East, Africa, Asia Pacific, or other non-Indian legal systems a plus.

• Familiarity with the financial services industry and payment processing industry, a plus.

• Advanced negotiation skills, experience in contract negotiation and project management a plus

• Superior time management, planning, and organizational skills; demonstrated ability to manage workloads involving tasks of varying priority and complexity.

• Excellent legal and business acumen, strong analytical and problem-solving skills, attention to detail.

• Ability to collaborate with various types of stakeholders (business, lawyers, third parties such as vendors).

• Positive, self-starter and energetic leadership skills with focus on efficiency and team building skills.

• Excellent English language communication (reading, writing, speaking, and listening), and interpersonal skills, with emphasis on collaborating with key legal and business stakeholders to negotiate and confirm legal contract terms.

• Demonstrated strength in customer focused service orientation.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-183147