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MasterCard Senior Technical Program Manager in Pune, India

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Technical Program Manager

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Matercard Debit Switch (MDS) Batch system performs intechange and settlement amount calculations on the transaction switched at MDS Online system. It also sends Data Reconciliation files and Reports to its Customers. Our team of integrators, analysts, testers and subject matter experts work together on various Projects, Work Orders and Production issues. The Projects being catering to Business, Architectural or Regulatory requirements. We are looking for a Senior Technical Program Manager to drive the planning and execution of our products.

Role

• Responsible for planning, execution, and delivery, from inception to completion of Projects

• Work with 2-3 scrum teams and have the technical credibility to drive constructive discussions with the engineering teams (you may be embedded within the scrum team or your work may be cross-cutting across products, multiple scrum teams, and/or technologies)

• Negotiate features and associated priority and help the team and their customers reach consensus

• Build and maintain integrated project schedules that account for internal/external dependencies, differing delivery approaches, numerous constraints, and adequately factor in contingency for unplanned delays

• Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery

• Collaborate with engineering managers to secure resources, scope efforts, set priorities and establish delivery milestones

• Figure out the sequencing of the work so that engineering execution can be optimized

• Identify blocking issues and manage their resolution

• Manage project communications, and may be the first point of contact for the team

• Run effective meetings

• Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations

• Own project communications and ensure the right information about the status of a project is delivered to the right audience at the right time

• Have good working relationships with engineers, managers, and peers

All About You

• Minimum Bachelor’s degree or equivalent combination of experience and formal education required

• Scrum certification / PMP will be an advantage

• Knowledge of Mastercard, Cards payments industry preferred. Knowledge and experience with Rally ALM tool is a plus

• Advanced knowledge and experience with software developmet engineering principals including waterfall and agile methodologies is required

• Be a strong, confident, and exacting writer and speaker, able to communicate project goal, and roadmap effectively to a wide variety of stakeholders

• Organizational and planning and multi-tasking skills while adaptive to Change

• Leadership, interpersonal, and negotiation skills required with a track record for developing internal and external relationships

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-141665

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