Mastercard Jobs

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Infrastructure Engineer

Who are We?

SessionM is a customer engagement platform empowering the world’s most innovative brands to forge stronger and more profitable customer relationships. The platform scales for the enterprise, globally. SessionM is headquartered in Boston with offices around the globe.

Who you will work with?

As part of this role, you will work closely with architects, software engineers and operations to design, build, deploy, manage and operate our development, test and production environments. You will build and maintain tools to ensure our applications meet our stringent SLA's in a fast paced culture with a passion to learn and contribute. We are looking for a strong engineer with a can do attitude and a passion to solve problems.

What do you get to do everyday?

• Design and Contribute to infrastructure improvements, architecture, development, deployment, and monitor our global distributed platform

• Standardize, develop and maintain common development tools and infrastructure, such as CI/CD pipelines, monitoring, cluster management, config management, etc.

• Partner with engineering teams to identify and implement infrastructure improvements to better support our customers

• Write code and contribute to the software architecture of a highly concurrent, high-throughput system running on AWS

• Participate in an environment that emphasizes trust, open communication, creative thinking, and cohesive team effort

• Assist with organization wide security considerations

• Continue to automate (Infrastructure as code) the deployment of our platform and all the systems it depends on

What kind of person should you be?

• Ability to influence others, build relationships, manage conflicts, handle negotiations, and have fun!

• Ability to handle pressure and focus on results

• Excellent organization, time management, problem-solving, and analytical skills

• Self starter who wants to lead initiatives from inception to completion

What skills do you need?

• Prior experience working with Linux and AWS or other cloud providers

• Strong ability to code/script using Ruby, Python

• Strong knowledge of infrastructure as code using Terraform and/or Puppet

• Significant experience with automation/configuration management using Puppet

• Experience with monitoring tools such as Cloudwatch, SignalFX, Or Nagios

• Experience administering databases, such as Microsoft SQL Server, MySQL

• Experience with Docker container orchestration using Kubernetes, ECS or EKS

• Experience building and maintaining continuous integration/delivery tools in jenkins and/or gitlab

What can you expect from us?

• A unique, supportive, and flexible work environment

• Challenges related to working in a fast-paced, growing environment

• Confidence to take risks when we see potential

• A management team that empowers people

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-139860