Mastercard Jobs

Job Information

MasterCard Senior BizOps Engineer in Pune, India

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior BizOps Engineer

"Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.

Mastercard looking for a BizOps SRE who would be responsible for supporting, deploying, configuring and maintaining Hadoop Applications, Jobs and user query tuning/optimization support

Essential Duties and Responsibilities include the following:

Keeping a track of all the running Hadoop jobs and their impact to the cluster.

Troubleshoot and fix the failure of Hadoop ETL jobs

Work with Development team in case of critical incidents

Resolve the service ticket raised by the customer and maintain the good SLA

Good knowledge in debugging MapReduce/Spark/impala jobs and good understanding of Logs

Fix and troubleshoot reporting issues raised by the customers

Analyse SQL queries generated by the reports for erroneous results.

Work closely with service operation team for any incidents

Testing and evaluating the Hadoop systems, performing regular maintenance tasks

Understanding the problems of the client and handling all escalated cases promptly

Should know shell scripting and Good hands on experience in Linux/Unix environment.


Excellent knowledge of UNIX/LINUX OS

Knowledge of cluster monitoring tools like Cloudera Manager

Good hold of shell scripting

Knowledge in Hive, Oozie, impala, Yarn, spark and other Hadoop eco systems

All About You

• Understanding of the best of the breed solutions on Artificial Intelligence and prior experience in supporting integrating commercial products and Analytics solutions to scale.

• Understanding of the tools, methodologies and languages used to develop AI models and serve them across various business units.

• Prior experience on Data Science/AI framework/platform for high through-put and resiliency.

• Capable of understanding complex variables including Information and Data Governance, Data Management, Information Security, Privacy & Compliance to support high quality AI solutions in a matrix organization, solving hard problems while navigating through ecosystem tools technology being used.

• Ability to quickly adapt on latest trends, tools and skills in the AI/Data Science/Machine Learning space to better server the platform."

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-184296