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MasterCard Lead Project Manager in Pune, India

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Lead Project Manager


Do you want to be part of a collaborative environment?

Do you have experience working with teams and individuals to help maximize efficiencies?

Are you passionate about Agile, Lean, process improvement, and eliminating waste?

Do you have outstanding leadership, organizational skills and communication skills?

The Conductor is a key member of one or more agile teams. They are responsible for ensuring that teams are supported and for facilitating the team’s progress towards their goals. They also provide team level coaching and guidance on agile practices that support the broader goals of the program under the Scaled Agile Framework (SAFe).


• Responsible for adherence to the Lean process as the team-level coach and fosters an environment for high-performing team dynamics, continuous flow, and relentless improvement

• Responsible for removing impediments and blockers from the team and upkeep systems to support metrics

• Participates in Decomposition meetings to reach a shared understanding of requirements and captures required information for Delivery Teams to begin work

• Creates initial stories for impacted delivery teams and works with team members to write story Acceptance Criteria

• Manage the handovers of a feature between the different teams and promptly raises and resolves any issue

• Protects the team from outside influences and unauthorized sources of intake

• Train and guide members working on lean processes to improve metrics such as Lead/Cycle time

• Help the team meet its goals and coordinate activities with other teams

• Ensure constant application of team agreements, procedures and policies

• Provide better visibility and transparency to the requesting team on priorities and progress

• To establish and communicate SLAs by service offerings and program level Classes of Service

• Removes impediments so that teams can focus on delivery

• Facilitates team meetings including; team stand-ups, backlog grooming, feature decomposition meetings, and retrospectives

• Partners to communicate status and escalate issues and risks that the team cannot solve themselves

• Maintains ALM (CA Agile Central) data to ensure that the team’s progress is highly visible to stakeholders

• Ensures teams adhere to processes and best practices while looking for opportunities for improvement that increase efficiencies and reduce waste. Helps teams improve in quality, predictability, flow, and velocity

• Responsible for continuous improvement of team dynamics and performance


General interest and passion for agile and learning agile practices

Experience working with agile teams

Familiarity with Kanban, the Scaled Agile Framework, Agile, or Scrum processes

Exposure to agile work management tools such as CA Agile Central

Certified Scrum Master or other Scrum Master certifications would be preferred

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

About Mastercard

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-147550