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MasterCard Lead Product Manager - Technical (Web Development), Loyalty – Offers in Pune, India

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Lead Product Manager - Technical (Web Development), Loyalty – Offers


Mastercard Loyalty Solutions provides a wide range of loyalty assets including the design, implementation, and operations of cardholder loyalty programs as well as cardholder promotions, benefits, and insurance services. These solutions enable issuers to reward, protect and assist cardholders driving overall card usage, retention and brand preference.

• The Loyalty – Offers Development Team is a collaborative organization and this role will interface with various global teams to serve our clients. This role will be on a team of high performing, co-located individuals representing different functional web development roles with all the necessary skills to create enterprise capabilities for Loyalty - Offers.

• Team members may be developers, testers, analysts, architects, writers, designers and even users. The team is cross-functional, which means that between all its members they possess sufficient skills to do the work. There is no dictated leadership hierarchy within the team members.

• The Lead, Software Development Engineer is a full stack web developer responsible for the analysis, design, development and delivery of software solutions


This position will develop, deliver and support the Loyalty - Offers Platform. The objective for this role is to provide strong PMT (business) direction for a website development engineering team that leverages big data stores and real time data streams.

• Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends

• Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap

• Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements

• Collects and shares user stories with engineering teams

• Acts as the voice of the business customer and accountable for the platform services

All About You

• A record of successful delivery of software applications as an individual

• Excellent communicator and collaborator

• Problem solver and solution-seeking approach

• Excellent communication skills with the ability to communicate with all levels of management

• Ability to build rapport and relationships

• Understands the full SDLC

• Knowledgeable – possessing the technical knowledge, market knowledge, and other specialized knowledge of the team’s problem domain

• Team player

• Agile Scrum experience

• Computing degree

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-133826