MasterCard Business Operations - Senior Site Reliability Engineer in Pune, India

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Business Operations - Senior Site Reliability Engineer

The SCSS BizOps team is looking for a Site Reliability Engineer in Protect Area of ESS who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices.

-Are you a born problem solver who loves to figure out how something works?

-Are you a CI/CD geek who loves all things automation?

-Do you have a low tolerance for manual work and look to automate everything you can?

Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.

Responsibilities

--------------------------

Engage in and improve the whole lifecycle of services€”from inception and design, through deployment, operation and refinement.

Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns

Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.

Maintain services once they are live by measuring and monitoring availability, latency and overall system health.

Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.

Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.

Practice sustainable incident response and blameless postmortems.

Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover

Work with a global team spread across tech hubs in multiple geographies and time zones

Share knowledge and mentor junior resources

Equal Opportunity Employer
Requisition ID: R-62073