Mastercard Jobs

Job Information

MasterCard Agile Coach / Scrum Master in Prague, Czech Republic

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Agile Coach / Scrum Master


As an Agile Coach at Mastercard, you will help train our engineering teams on the agile methodology and oversee the development of agile teams to ensure effective outcomes for the organization. You will be responsible for guiding teams through the constant improvement process and will be tasked with encouraging engineers and leadership to embrace the agile method.

You will coach, mentor, and guide our people to figure out the best solutions for their specific challenges. You will analyze the organization's existing ways of working and implement improvements to help streamline activities and create efficiencies. Ultimately, you will play a key role in the long-term strategy across the entire organization, helping our teams to deliver better products in a faster, more efficient manner.

Agile Coach is a member of the Engineering Operations team in a global Engineering organization, our team is responsible for transformation and improvement toward operational excellence. We support success and cultivate an agile mindset across the organization.

As an Agile Coach, you will… 

➨ Provide a whole spectrum of coaching, mentoring, and training techniques to support the needs of individuals, teams, and leadership.

➨ Be a facilitator who encourages the scrum teams’ growth and maturity with using the agile framework, enabling them to solve problems and optimize best practices 

➨ Support multiple distributed Scrum teams, utilizing agile processes and techniques and helping to remove impediments 

  ➨ Lead selected Scrum events according to the team needs and support the Scrum self-organizing principle

  ➨ Enable your teams to have positive and productive meetings by providing feedback, designing and facilitating them as requested or needed 

  ➨ Identify and diagnose process issues and risks, perform periodic health checks and agile maturation and process improvement 

  ➨ Work closely with technical product owners, helping them to always focus on the highest-value items and assisting them in managing the expectations of the stakeholders 

 As a member of the Engineering Operations team, you may also participate in organization-wide programs and projects where you will be able to make use of your project management skills. You will …

➨ Conceptualize, rationalize, and drive project(s) to deliver engineering work across the portfolio, while maintaining focus towards the business value of the completed increments 

➨ Monitor, escalate, and assist in clearing project impediments, working with the product team and engineering leadership on solutions or escalation paths 

All about you 

➨ Passionate about Agile principles and eager to apply them across the organization 

➨ Have experience working in software development, with an understanding of the SDLC within a sprint-based agile methodology 

➨ Can communicate to executives, peers, and teams with diplomacy, impact, eloquence, and authenticity 

➨ A strong change agent who can influence mindset and behaviors, including those of senior leaders, business teams, architects, engineers, and product managers

➨ Demonstrate ability to operate with independence and autonomy toward shared goals 

➨ Demonstrate constant curiosity and desire to learn new things

➨ Demonstrate experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization 

➨ Have passion, enthusiasm, energy, humor, humility, and the ability to convey this through the work that you do 

➨ Outcome and success-oriented 

➨ Have servant leader mentality

➨ Instruct team members on using Agile tools, inclusive of experience using Atlassian (Jira, Confluence) 

What is in it for You

➨ A unique, supportive, flexible work environment and a management team that empowers people and is not afraid to take risk when they see potential

➨ 25 days of holidays, work from home/office hybrid model

➨ Work in a fast-paced, growing environment

➨ Multisport card to access sports facilities

➨ Education allowance encouraging your professional growth, learning, and development

➨ Paid parental leave

➨ Gift matching

➨ Volunteer incentives

At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world. We do well by doing good. Our core values of trust, partnership, agility, and thoughtful risk-taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company the place where the best people choose to be. Come join us!

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

About Mastercard

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-139502