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Job Information

MasterCard Quality Assurance Analyst (FTC) in Peterborough, United Kingdom

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Quality Assurance Analyst (FTC)

Overview

Mastercard Prepaid Management Services (MPMS) provide end-to-end prepaid card solutions for clients and partners. We have an expanding and evolving technical platform that supports our global portfolio of prepaid card programs. Delivering innovative prepaid payments is a technology business, and we provide entire solutions for travel & transit, foreign exchange, gift and buy-now-pay-later. We consider ourselves to be Fintech enablers.

As part of the Test and Quality Assurance function the Quality Assurance Analyst will grow and champion the prepaid Quality framework, its associated processes and documentation.

They will identify and drive improvement opportunities to increase the overall quality of releases coming from the engineering teams and work closely with the teams to ensure that testing covers the whole end to end solution and the supporting toolsets are being used correctly and consistently.

The Analyst will guide the teams through the Quality Governance process and ensure that the results are fed into continuous improvement activities.

The Analyst will be key in ensuring that defects are addressed in a timely manner and that communication and reporting are consistent. One main objective is to drive down the defect rate, the analyst will be expected to help define and maintain defect triage and root cause analysis processes.

This role is a 1 year Fixed Term contract reporting to the QA (Quality Assurance) Lead, the Quality Analyst will be expected to escalate any issues concisely.

Role

Key Responsibilities

Defect Triage and Root cause analysis

Support and execute quality gating process

Maintaining Browser and Device metrics for test coverage

Co-ordinate deep dives to address test quality and facilitate improvements

Maintain and report test coverage metrics across all test automation

Test Environment access and release approvals

Remedy change approver

Partake in requirement reviews (for testability)

All About You

Key Skills and Experience

Required

Excellent problem solving and planning skills

Excellent verbal and written English communication skills

Excellent collaboration skills and the tact

Ability to be able to understand Risk and Issues and be able to plan mitigations around them

Ability to take a structured, methodical, disciplined approach to procedures

Strong logical/analytical skills

Self-management and driven to accomplish the job

Thorough Agile (Safe) working experience

Desirable

Experience in previous testing environment using industry best practices

Previous experience in Payments or Card Services industry

Personal Qualities

Flexible

Creative

Excellent problem-solving skills

Good communicator

Strong analytical skills

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-160131

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