MasterCard Manager, Software Testing & QA in Peterborough, United Kingdom

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Manager, Software Testing & QA


Prepaid Management Services is the division of MasterCard that concentrates on Prepaid Solutions such as our Multi-Currency CashPassport product. Traditionally focused on the Travel Sector, this business unit is driving forward Prepaid throughout the world with innovative and leading solutions that we integrate with global brands.

This role is within the MasterCard Operations & Technologies (O&T) division. We provide high quality evolutionary and operational capabilities to support the MasterCard Prepaid Management Services business.

The Test Manager will report to the Senior Vice President of Prepaid Management Services O&T.

With a strong capability in managing Software Engineers in Test (SETs), Test Engineers (TEs), and Performance Engineers in Test (PETs), the Test Manager will be responsible for the evaluation, recommendation and implementation of O&T testing procedures and strategies at MasterCard Prepaid Management Services.


Key Responsibilities

Build, organise and maintain a team of test professionals with up to date skills and appropriate attitudes and motivation

Mentor test team members to develop excellent technical aptitude, as well as providing guidance to career path and identifying and coaching top talent

Work to continuously improve and automate the testing processes and overall quality of development deliverables

Guide and direct the teams on various automation and performance tools

Ensure that Prepaid Management Services O&T processes are followed by the teams

Develop an Agile culture and instill self-management in the test teams

Mentor and guide the test teams in the project ceremonies, e.g. sprint planning, daily stand-ups, demonstrations and retrospectives

Work with Portfolio Management Office /Technical Project Managers on workload planning and priorities for the teams

Estimate and obtain management support for the time, resources and budget required to perform testing

Ensure individual and team tasks are performed on time by communicating and working closely with teams

Retain a focus on completion, identifying, resolving and timely escalation of issues

Prepare and update the metrics dashboard at the end of a phase or at the completion of project

All About You

Key Skills and Experience


Experience defining QA standards, processes, tools and methodologies

Previously successfully scoped automation and improvement efforts

Extensive test management experience in a modern test environment across global locations, functions and applications

Proven experience of a wide range of business and technology environments

Excellent communication skills that enable you to influence and successfully negotiate

Line management experience

Extremely good understanding and experience of Agile concepts

Demonstrated thought-leadership and organisational expertise

Experienced in relationship building across large scale organisations

Extensive experience and judgment to plan and accomplish goals


Financial Services experience

Personal Qualities



Excellent problem solving skills

Good communicator


Leadership ability

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.€‹
Requisition ID: R-66065