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MasterCard Vice President, Business Transformation in O'Fallon, Missouri

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless at ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Vice President, Business Transformation


Mastercard Data & Services, the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, platforms, information, loyalty and risk management services to financial institutions, retailers and governments worldwide. The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile tea is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

As part of the Data & Services Operational Excellence team, the successful candidate will drive world-class operations at the core of all product development, delivery, and support. They will support the development of a comprehensive operations strategy with a focus towards achieving operational scale for future growth by improving quality and efficiency across Data & Services.


• Optimize business processes to achieve more efficient results including establishing standard processes and best practices

• Manage the overall coordination, status reporting, financials, schedules and stability of project-oriented work efforts, ensure that project goals and objectives are met within agreed upon time, scope, and resource requirements

• Set organizational vision for driving process standardization and best practices through organization-wide change management initiatives and establishes performance metrics

• Participate in setting the strategy for the function

• Develop creative, new methodologies for design, implementation, and measurement of success

• Responsible for the integrated tracking of the project management portfolio, ensure timely delivery and escalating issues

• Ensure the function's compliance to goal setting and performance appraisal process

• Help identify, coach and groom top talent

All About You

• Business relationship leader responsible for overall relationship and deliverables across all projects

• Experience determining key business opportunities to lead technology projects

• Experience driving business process improvements that establish a data-based business value (i.e., adherence to Lean/Six Sigma)

• Experience in leading large global projects including selecting talent and planning/allocating resources across multiple geographies and functions

• Experience forecasting needs, developing strategy and setting goals for a function

• Extensive experience motivating team members and coaching them through career milestones and progression

• Extensive experience delivering presentations that require critical decision making from senior leadership and have significant change management implications

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-90805