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MasterCard Sr. Analyst, Business Analysis in O'Fallon, Missouri

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless at ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Sr. Analyst, Business Analysis


The Billing Services department provides centralized billing for products and services billed to customers using the MasterCard Consolidated Billing System (MCBS). MCBS supports the billing for all Mastercard branded transactions, Cirrus/Maestro switch fees, assessment fees, and various other fees.

Our mission is to provide core billing services, drive billing assurance, provide value added services and enable growth as Mastercard advances commerce globally.


Coordinate and participate in review, revisions, changes, enhancements, testing, documentation, and member notification of product enhancements and/or business opportunities, as they relate to the MasterCard Consolidated Billing System. Provide business knowledge and technical/functional support for business requirement development.

Evaluate business requests to determine feasibility, work with Software Engineers to define alternatives and recommend optimal solutions. Work closely with developers and requestors identifying data and functional requirements in the design of new functionality or enhancements to MasterCard billing systems.

Ensure development objectives are accomplished, user testing is performed, and member notification is prepared in a timely fashion, as it relates to project-specific work. Participate in the creation of test plans, and with accumulation of necessary test data, along with Quality Assurance and Testing Center of Excellence teams during user acceptance testing.

Ensure timely and accurate communication with project staff throughout the software development lifecycle of the project.

Prepare and/or present business/technical presentations.

Act as advanced tier support for billing operations staff in the research and timely resolution to production billing issues / incidents. 24 hour (on-call) availability will be required during critical periods.

All About You

Demonstrated expertise of principles, theories, and concepts, plus in-depth knowledge of business / functional requirements gathering as part of the software development lifecycle.

Experience with Client / Server environments and tools utilized to query data within said systems

Strong background with Microsoft Access (ability to create and execute scripts, create tables, etc.)

Strong Microsoft Office Background (including MS Project and MS Visio)

Experience in transactional billing systems and finance industry a plus

Ability to manage multiple complex projects.

Self-starter with good leadership abilities.

Good business writing skills and effective presentations skills.

Must possess excellent verbal and written communication skills

BS Degree or equivalent combination of experience and formal education

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-86357