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Job Information

MasterCard Senior Systems Analyst in O'Fallon, Missouri

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Systems Analyst


This role reports into the HR Technology team at Mastercard. The People and Capability Technology Services team is responsible for functional support of HR Systems utilized at Mastercard – with the major focus being Workday. The HR Technology Services supports all aspects of the programs, which include project management, process design, configuration, process engineering, and operational consulting.

Have you ever designed an effective technology based solution to address a business need? Can you facilitate and influence customer interactions to advance implementation and adoption of strategic initiatives?


•Provide technical analysis of product or application hardware and software to ensure that business and functional requirements are met

•Provide technical support to Business Owners during implementation of new products/services

•Provide subject matter expertise for support escalations

•Lead the development of conceptual designs and mock-up screens

•Prioritize and identify cross application/system enhancements

•Determine development impacts to current processing and work with business owners to ensure accuracy of enhancements

•Develop and execute complex test plans

•Perform analysis of system requirements and work closely with business

•Create design considerations that assists team with design changes

•Lead review sessions of technical requirements

•Manage defects and resolution process

All About You:

•Strong technical knowledge and capability

•Demonstration of MC Core Competencies

•High-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment.

•High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.

•Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Requisition ID: R-127925