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MasterCard Senior Product Manager- Technical in O'Fallon, Missouri

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Product Manager- Technical

Mastercard Digital Enablement Service (MDES) – Senior Product Manager-Technical

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our team’s mission is to make payments easy, fast and as secure as possible. That’s why we’ve developed technology that enables mobile payments (Apple Pay, Google Pay, Samsung Pay, Garmin Pay, etc.) and secure, tokenized remote commerce payments. We call the set of services delivering this "MDES”. We’ve experienced incredible success and growth, with 10s of billions of transactions being processed each year, however now we are focusing on ensuring the success continues as we scale MDES even further.

Are you passionate about developing world class products

Do you enjoy seeing the impact your Product Ideas has on a wide range of customers across the globe?

Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives while encouraging your own professional learning and development?

Do you thrive in a place where you are continuously learning more while growing your skills and career?

Do you want to join a Company that offers a competitive benefits-and rewards program that attracts, develops and retains the most talented employees around the world?

Overview

The MDES Partner Interface & API team is looking for a Lead Product Manager-Technical who will act as the link between development, product and commercially facing teams for the delivery of new features and enhancements to the MDES platform.

Responsible for developing inspiring platform/product visions through elaboration of features and stories, derived from business needs, market opportunities, and technology trends

Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap

Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements

Collects and shares user stories with engineering teams

Ensures business requirements are accurately captured through collaboration with service owners, regional leads and Mastercard clients.

Responsibilities

Elaboration of business requirements for new or enhanced features for the MDES platform and API interfaces

Identifies gaps and charters new platform capabilities as required

Collaboration with service owners and regional leads to compare features for competitive review to inform prioritization within a platform product release

Provides input to help decisions on platform product features

Develops expertise within platform feature area and coordinates with interdependent teams

Digests business customer requirements (user stories, use cases) and platform requirements for a platform feature set

Has visibility into the design of the user experience

Determines release goals for the platform and provides input to help prioritizes assigned features according to business and platform value.

Continuously monitors feature development at the feature level

Reviews product demo with the development team against acceptance criteria for the feature set

Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership

Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-180209

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