Mastercard Jobs

Job Information

MasterCard Senior Engineer, Reliability Engineering in O'Fallon, Missouri

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Engineer, Reliability Engineering

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Enterprise Monitoring team is looking for a Senior Reliability Engineer to drive our Application Performance Monitoring and Digital Experience Monitoring strategy forward, by consistently innovating and problem-solving. The ideal candidate is passionate about Site Reliability Engineering, highly motivated, intellectually curious, analytical, and able to maintain a dual focus on strategic projects and real-time operational needs.

Role

In this position, you will:

• Evaluate new product capabilities, create detailed implementation plans, and perform deployments

• Create detailed technical documentation and provide day-to-day usage and configuration support for internal customers

• Partner closely with technical leads to provide training to other engineers as needed

• Discuss overall strategy and specific needs with internal customers and management

All About You

The ideal candidate for this position will have:

• Advanced expertise in Application Performance Monitoring using Dynatrace, AppDynamics, New Relic, and/or comparable platforms

• Expertise in User Experience Monitoring via synthetic tests and/or real user session instrumentation

• Experience integrating APM and UEM tools with a deployment pipeline (for agent deployments and/or monitoring configuration deployments)

• Familiarity with application deployment and monitoring on Kubernetes, Docker and/or PCF

• Familiarity with foundational web concepts such as HTML, JS, CSS, and DOM objects

• Strong communication skills to explain technical concepts clearly and succinctly

• Software development experience with Java, Python, Chef cookbooks (Ruby) and/or Go preferred

• Familiarity with IBM MQ, Oracle, MongoDB, Chef and/or Redis a plus

• Specific familiarity with Dynatrace a plus

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-142429

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