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MasterCard Senior BizOps Engineer in O'Fallon, Missouri

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior BizOps Engineer

Job Description – Consultant, Systems Support – Message Architecture Administration

Job Overview:

Leads Systems Management Message Architecture Administration projects and creates the development and delivery of enhanced software solutions. Researches alternative technical solutions for changing business needs. Responsible for assuring the daily activities of the team meet the requirements of SLA’s.

Major Accountabilities:

• Requires very little supervision while identifying task associated with responsibilities.

• Assists in creating all departmental policies and best practices.

• Provides leadership by mentoring junior associates and by leading internal projects and initiatives.

• Provide Administration oversight and assist lead architect in setting direction for department strategy.

• Properly identifies tasks available for delegation and provides follow-up.

Education:

• Bachelor’s Degree in Information systems or equivalent experience.

Knowledge / Experience:

• Demonstrates an advanced understanding of tools, utilities, and knowledge within Message Architecture Administration (5 to 8 years’ experience with IBM WebSphere Tools)

• Demonstrates an advanced understanding of Systems Mgmt. Engineering’s role in supporting business processes.

• Demonstrates a strong ability to participate/facilitate cross functional teams for estimating, application designs, and implementation strategies.

Skills/ Abilities:

• WebSphere Message Broker experience (V7 & above) on distributed platforms (one or more flavors of UNIX)

• Must have excellent product knowledge on the architecture and different components of the product.

• Must be able to administer various components of Message Broker that includes Broker Domain, Configuration Manager, Broker, Execution Group, Tool Kit etc.

• Must be able to deploy BAR files through Toolkit and from command prompt

• Must be proficient in controlling security access to Broker resources.

• Must be proficient with the use of Deployment Descriptors.

• Must be familiar with the usage of Toolkit for administration perspective.

• Must know how to work with traces - how to start, stop and format them as needed.

• Must have hands on experience with software installation and configuration on Unix (preferably AIX)

• Must be able to take backup of components like configuration manager and broker.

• Should have familiarity with the use of databases (DB2 or any equivalent database) that will be used by Broker.

• Experience with product migration is an added advantage.

• WebSphere MQ Administration experience (V7.1 & above) on distributed platforms (one or more flavors of UNIX and Windows) along working experience (V7.0.1 & above) on z/OS.

• Should possess good working knowledge and understanding of Unix and Windows Operating Systems

• Should possess good working knowledge and understanding of MQ runtime components on z/OS.

• Experience with In Product & Fixpack installations and version upgrades of WebSphere MQ on both Unix and Window Operating Systems

• Should be able to administer the MQ product using from the command line on both Unix and Window Operating Systems

• Proficient in MQ problem determination, troubleshooting, backup & recovery on Unix, Windows and z/OS

• Proficient in the installation, configuration along with the ability to troubleshoot MQ Client installations on Unix and Windows Operating Systems.

• Must be able to manage, configure and monitor MQ Listeners, Command Servers, Channel initiators, Trigger Monitors, MQ Log files & Dead Letter Queues on Unix, Windows and z/OS Operating Systems

• Must have experience with MQ Clusters

• Proficient in IBM’s PMR problem determination and troubleshooting process

• Should be strong in using MQSC commands. Familiarity with PCF commands is an added advantage.

• Should be strong in Distributed Queue Management

• Should be familiar with MQ Tracing capabilities

• Should be strong in MQ channel configuration using different transmission protocols

• Able to setup security for WebSphere MQ queues & other objects for data access and for administration using role-based security on Unix and Windows Operating Systems

• SSL Configuration on WebSphere MQ is an added advantage

• Should be familiar with using MQ monitoring tools like Tivoli Omegamon and BMC Mainview

• Must be proficient in the writing/editing of Unix shell scripts

• Experience with basic mainframe usage (ISPF, JCL), a plus

• Experience with code change management tools(Endevor, CVS, Subversion), a plus

• Exposure to any change management tools (GSM), a plus

Non-technical skills

• Excellent command over written and spoken English

• Good organizational skills, detail oriented, thorough

• Must have a positive attitude and good interpersonal skills

• Must have quality team building skills

• Must be self motivated and a self-starter

• Willingness/flexibility to work/provide off-hours on-call support as a member of a rotational support team

• Uses strong writing and verbal communication skills to build awareness and to proactively promote department’s position in support of sound database structures, data governance and other Corporate strategies.

• Ability to multitask.

• Displays excellent collaborative skills to facilitate cross-functional teams.

• Provides the skills to consistently search for improved methods to provide customer service.

Work Conditions:

• No travel required.

• Rotational pager for 24x7 Production Support.

COVID-19 Considerations

In many locations, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-179570

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