MasterCard Manager Software Engineering in O'Fallon, Missouri
Who is Mastercard?
We are the global technology company behind the worlds fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Manager Software Engineering
This role is part of the Software Development Group within the Mastercard Payment Gateway Services Division in St Louis and collaborates with internal customers and colleagues across the globe.
As a Manager you will lead a Continuing Engineering team which is responsible for Level 3 production support for a number of business critical payment gateways.
Are you an experienced leader who is passionate about managing the end-to-end resolution of customer issues under tight timeframes in a complex software environment?
Have you led and mentored a team of software professionals of diverse skills and experience?
Are you able to pick up domain knowledge and software technologies quickly and efficiently?
Manage and lead a Continuing Engineering team to deliver Level 3 support to high availability production systems deployed globally.
Actively mentor a small team of developers by providing coaching and training to grow the teams capability.
Responsible for the management of priority, scope, schedule and quality of software deliverables through collaboration with a diverse group of stakeholders.
Actively contribute knowledge to the wider software engineering groups and promote continuous improvement of processes and practices.
Provide detailed updates on customer issues to stakeholders.
All About You
You are passionate about reliability, scalability, security, maintainability and performance and have experience in a commercial environment where this is essential.
You have a strong customer focus and are driven to deliver excellent, timely outcomes for customers, while also adhering to product guidelines and protocols.
Demonstrated experience in supporting and maintaining large, distributed and mission-critical systems in a product development environment is essential.
Experience in dealing with difficult situations and making decisions with a sense of urgency.
Can manage multiple conflicting priorities in parallel in a pragmatic way.
Demonstrated previous experience in leading a team or have demonstrated the ability to lead and are looking to take the next step in your career.
Enjoy working collaboratively to influence and achieve outcomes.
Have a passion for continuous improvement making things better and faster.
Demonstrate a good understanding of distributed software architectures and the challenges they pose for supportability.
A solid understanding of the importance of metrics and monitoring to ensure a stable service offering for customers.
You are self-motivated and play an active role in your professional development and skills growth and enjoy learning new systems and technologies.
Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience.
Equal Opportunity Employer
Requisition ID: R-64137