Mastercard Jobs

Job Information

MasterCard Manager, Fraud and Risk Management, Cyber and Intelligence Solutions in O'Fallon, Missouri

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Fraud and Risk Management, Cyber and Intelligence Solutions

Manager, Fraud and Risk Management, Cyber and Intelligence Solutions

Overview

The Cyber and Intelligence (C&I) team is responsible for product management and innovative product development of products and services to address the evolving risk and security needs of all of Mastercard’s various customer segments. The C&I team was established with the responsibility to integrate all aspects of safety, security, and intelligence in payments and have made great strides with new products, services and standards, positively impacting all aspects of our current and future payment eco-system.

The Manager, Fraud and Risk Management, will focus on advancing the broader resiliency suite of services by setting and managing the fraud and risk strategy across the resiliency platform. The resiliency platform is an issuer focused suite of on-behalf authorization services requiring embedded fraud prevention and risk management. This role requires close collaboration with other C&I teams (engineering and product owners), as well as partnership with the Regions and Operations & Technology. The Manager will need to be innovative and a demonstrated self-starter.

Role

  • Maintain principal responsibility for the strategy, identification, management and enhancement of fraud and risk prevention rules, securing authorizations within the payment resiliency platform

-Analyze network and system data to identify opportunities to enhance and/or refine business rules to ensure optimal performance and overall customer satisfaction

-Generate reporting and metrics to gauge and monitor individual and overall performance of the solution and individual customers as needed

-Leverage cross-functional teams, systems, and processes as required to prioritize and/or proactively address customer performance improvement needs and measure customer satisfaction

-Remain relevant on latest fraud trends and industry best-practices

-Establish fraud reporting connections into the payment resiliency suite of services

All About You

  • Demonstrated track record achieving business targets and building business relationships

-Experience with financial institution risk strategies related to card products is strongly desired

-Expertise in authoring and analyzing fraud rules required; experience with rules authoring through Boolean logic and/or SQL is desired

-Understanding of key business drivers and performance metrics as it relates to fraud rules/risk management

-Ability to translate analysis into actionable business rules

-Business acumen with the ability to provide solutions that drive positive results for the customer and Mastercard

-Ability to think and act creatively to develop and implement solutions that benefit Mastercard and customers

-Ability to interact and coordinate effectively with internal and external business partners

  • Superior oral and written communication, problem solving, product documentation, and product development skills

  • Demonstrated leadership in taking accountability and acting with a sense of urgency

  • Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

NYC Salary Range: $141,600 - $219,600

Westchester County Salary Range: $135,700 - $210,450

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-184309

DirectEmployers