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MasterCard Lead Product Manager- Technical in O'Fallon, Missouri

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Lead Product Manager- Technical



Primary responsibilities include overall accountability and leadership for creating and maintaining roadmaps; as well as satisfying the intended business results. Core responsibility for managing relationships and communicating with initiative and roadmap sponsor(s), senior management and a wide range of contributors. Identifies key barriers to an initiatives success and actively manages all mitigation activities.

Major Accountabilities:

•Provide leadership and oversight on various initiatives and concepts of a complex nature. Responsible for planning, developing, and executing schedules to ensure timely completion of approved initiatives. Create and maintain roadmap for products, and work to have initiatives prioritized within the O&T organization.

•Ensure methodology compliance and manage resolutions, reporting to management when necessary.

•Ensure timely and accurate communication with sponsors throughout the life cycle of the initiative. Monitor and manage the associated investment to ensure client satisfaction. Must be familiar with the system’s scope and project objectives, as well as the role and function of each team member in order to effectively coordinate the activities of the teams. Identify and monitor project risks.

•Regularly communicates to senior management regarding the status

•Provide measurable input into new products, processes, standards or plans in support of the business.

•Effectively lead the team to align with the business objectives, schedule, and measures of success..

•Effectively deal with difficult situations. Help develop solutions to complex problems.


•Bachelor’s degree or equivalent combination of training and experience.

Knowledge / Experience:

•Advanced knowledge and demonstrated expertise in the areas of strategy, planning and project management required processes and techniques.

•Experience with structured methodology and project planning tools. Agile experience preferred.

•Knowledge of MasterCard and the payments industry preferred.

Skills/ Abilities:

•Listening, oral, written and presentation skills and effective interpersonal skills.

•Organizational and planning and multi-tasking skills..

•Strong leadership, interpersonal, relationship-building and negotiation skills required with a solid track record for developing internal and external relationships.

•Demonstrate ethics and values to generate high team trust.

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-163006