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MasterCard Director, Strategic Program Manager in O'Fallon, Missouri

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion at for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Strategic Program Manager

"Primary responsibilities include overall accountability and leadership for the Digital Identity Program. Sole responsibility for managing relationships and communicating with the project stakeholders, senior management and a wide range of project contributors. Identifies key barriers to an initiatives success and actively brings new solutions to the table to creatively remove barriers to success. Provides measurable input and drives new globally impacting program/project level processes, tools and standards. Manage the overall investment in our decision management platform, implement TBM and continue to drive SAFe adoption across the program.

Major Accountabilities:

•Provide business knowledge, financial and technical support for systems development. Work closely with project members and requesters identifying deliverables and functions throughout a project lifecycle.

•Provide leadership and oversight on various projects of a highly complex nature. Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones as well as assurance that the projects is meeting all the needs of their project sponsor.

•Ensure methodology compliance and manage resolutions, reporting to management when necessary.

•Ensure timely and accurate communication with project staff throughout the life cycle of the project.

•Monitor and manage the project budget.

•Assist in developing the system’s scope and project objectives, as well as the role and function of each team member in order to effectively coordinate the activities of the teams. Identify and monitor project risks and develop response plans when necessary.

•Regularly communicate to senior management regarding the status of specific project deliverables.

•Provide measurable input into new products, processes, standards or plans in support of the business. Drive the project team to align with the business objectives, project schedule, and project budget. Effectively deal with difficult situations. Develop solutions to complex problems. Mentor other Project Managers.


•Bachelor’s degree or equivalent combination of training and experience. Advanced degree preferred •PMP certification preferred Knowledge / Experience:

•Management experience leading large scale teams by applying extended expertise of principles, theories, and concepts.

•Project management processes and techniques and structured methodology and project planning tools experience.

•Knowledge of MasterCard and the payments industry preferred.

•Extensive knowledge of program/project management processes and techniques.

•Extensive experience with structured methodology and project planning tools. Skills/ Abilities:

•Listening, oral, written and presentation skills and effective interpersonal skills.

•Organizational and planning and multi-tasking skills.

•Strong leadership, interpersonal, relationship-building and negotiation skills required with a solid track record for developing internal and external relationships.

•Demonstrate ethics and values to generate high team trust. Work Conditions:

•Some travel may be required"""

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Requisition ID: R-114099