MasterCard Director, Software Engineering in O'Fallon, Missouri
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Director, Software Engineering
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
The Transaction Switching program enables frictionless commerce through a secure, highly performant and operationally resilient platform that drives credit and debit transaction growth. The program supports Credit, Debit, Prepaid and Commercial portfolios, through channels such as Automated Teller Machines (ATM), Point-of-Sale (POS), Electronic Commerce (E-Comm) and Digital products.
As a Director in Software Engineering at Mastercard, you are expected to carry out the following general duties:
-Formally supervise and coach teams of engineers, testers, technical program
managers, and product manager - technical roles to build, enhance, and
support multiple applications/services in the delivery of internal or market-
facing Products, Platforms, or Product bundles
-Provide strategic thinking and leadership related to a wide range of
applications and systems, or software development methodologies
-Ensure objectives and development plans are established at the start of the
year and reviewed continuously throughout the year
-Speak as one management voice and regularly hold staff meetings with all
levels of staff to brief on organization, department, and People & Capability (HR) updates
-Hold people and teams accountable and effectively delegate responsibilities
down to the team
-Recruit and hire the right talent, always bringing in someone better than at
least half the individuals in the role
-Continuously engage and improve teams' performance by conducting recurring
1-1 meetings, knowing your people, managing career development, and
understanding who may be at risk
-Provide and facilitate timely feedback, coaching in the moment, and mentoring
for staff at all levels
-Manage and optimize budgets, forecasting, and cost allocation while delivering
on business needs in the area of ownership
-Emulate and drive Mastercard Way behaviors through their behavior,
recognitions, coaching, and employee engagement
All About You
-IT experience with successful track record in managing medium scale
development organization (5+ teams) with demonstrated thought-leadership,
cross-functional influence, and partnership
-Progressively grown career with proven design and development experiences
in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT),
and vulnerability management
-Has skills to promote and coach teams on full stack development and
facilitate end-to-end service ownership
-Has experience in leading and coaching teams to perform software planning
and estimation for large scale complex programs
-Has skills to drive trade-off discussions to set the right development capacity
based on value drivers (e.g., regulatory, security, new business, market parity,
-Understands software development productivity metrics (e.g., code churn,
commit size, commits/story) and help teams to remove blockers and
continuously improve code velocity, quality, and release frequency
-Understands system architecture and how to arrive at the cost of
ownership to drive optimization and refactoring
-Applies expertise of scalable and resilient architecture patterns and design to
oversee the automation infrastructure, develop a strategic roadmap towards
automation, and identify areas to improve upon scalability and sustainability
-Has skills to define and drive advanced chaos and other operational testing
practices to test points of failures, monitors, and system behaviors under
adverse conditions (e.g., resource spikes, network congestion, component or
-Bachelor's degree in software engineering, computer science, information
technology or related discipline preferred, or equivalent work experience
In many locations, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance.
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact email@example.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Requisition ID: R-174933