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MasterCard Director, Risk Management in O'Fallon, Missouri

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Risk Management


Mastercard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment.

Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash.

The Data & Services (D&S) team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services

The Director, Risk Management role will support Risk Management & Compliance functions across D&S while also supporting business transformation and strategic plans


• Partners with key stakeholders across D&S to actively track and mitigate strategic, operational, legal, and financial risks

• Partner with groups in D&S to provide risk insights/guidance, identify areas of weakness and assist with strategic risk projects

• Support D&S risk lead in conducting quarterly risk meetings with the leadership team

• Support the annual Enterprise Risk Management (ERM) cycle

• Analyze operational risks in specific business’s, identify pain points, highlighting potential risk exposures and providing recommendations on possible control and mitigation tactics

• Conduct Product Risk Assessments

• Enhance incident management reporting and coordinate distribution of the incident management dashboard

• Identify gaps in existing ongoing monitoring processes and lead development of enhanced monitoring practices

• Documents and monitors compliance for all policies; escalates non-adherence as appropriate

• Liaises with internal audit and business owners (all D&S) to support audit reviews

• Lead tracking and resolution of audit findings ensuring new processes/guidelines created are where applicable global in nature and automated

• Manage the annual SOX control reviews

All About You

• Bachelor’s degree required

• 10+ years in professional services or consulting industry

• 7+ years cross functional experience in audit, compliance, or risk management

• Experience with managing global and regional specifics risks

• Proficiency with SOX, Operational Risk management, Enterprise Risk Management and Resilience

• Prior experience building risk management models / frameworks

• Experience applying digital technologies, including but not limited to APIs and artificial intelligence, to improve artificial intelligence, to improve customer experience (CX) and operational efficiency

• Goal-oriented, detail oriented, strong interpersonal and communication skills with strong organizational and project management skills.

• Ability to multi-task and execute on operating plan and strategic goals in a high growth and dynamic environment

• Excellent command of verbal and written communication for all levels of stakeholders

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Requisition ID: R-126333