MasterCard Director, Product Development - Mastercard Send in O'Fallon, Missouri

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Product Development - Mastercard Send


Within Mastercard's Products & Innovation, the team develops, delivers, and manages shared capabilities supporting the Mastercard Send product and ensures competitive differentiation and alignment with key Mastercard priorities

Leads initiatives and partners with cross-functional global stakeholders (Product, Operations & Technology, Service Management and Mastercard Send Product Managers) - both internal and external - to ensure capabilities support multiple objectives

This position owns the development and management of platform capabilities throughout the product life cycle including creation of business and functional requirements, product design, documentation, training, project management, and on-going product development

Supports broader Shared Services initiatives including defining an overall architecture across all cloud-based platforms to eliminate overlaps and to simplify deployments by maximizing the reuse of platform components

Provides ongoing management and documentation of system / platform descriptions and functionality to ensure consistent usage


Be a Subject Matter Expert and Product Knowledge Leader supporting Mastercard Send, Channels and Customers to effectively identify needs, recommend solutions, define requirements and develop / deliver the right products to solve market problems

Define the necessary capabilities, prioritize delivery and write business requirements in order to deliver the MasterCard Send platform

Work closely with a cross-functional team to lead product development efforts, identify synergies, propose the most efficient solutions, and resolve issues in a timely and cost effective manner

Interface with technical developers to translate product requirements into technical specifications, ensuring mutual understanding and reducing time to market

Educate Product Management, Regional Product Sales, Product Delivery and Account Management teams on features and technical aspects of Mastercard Send processing and on-behalf-of platforms

Drive technology standardization within Products & Innovation

All About You

Extensive product management and development experience in the financial services industry with significant background in electronic funds transfer (cross-border), treasury or payments systems.

Experience in FX, SWIFT, ACH systems especially with a bank is essential

Established business technical expertise in the development of integrated product solutions spanning multiple product categories

A good understanding of currency markets

Demonstrated leadership in taking accountability, acting with a sense of urgency, and delivering plans with passion, ambition and aptitude

Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers

Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision

Knowledge and experience with agile methodology for product development

Superior oral and written communication, problem solving, product documentation, and product development skills

Knowledge of Mastercard authorization, clearing and settlement systems and processes is a plus

Strong business acumen coupled with a customer focus and analytical skills

Ability to interact effectively at all levels and team with internal and external business partners

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.€‹
Requisition ID: R-65298