MasterCard Consultant, Portfolio Business Analysis for Dispute Initiatives in O'Fallon, Missouri
Who is Mastercard?
We are the global technology company behind the worlds fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Consultant, Portfolio Business Analysis for Dispute Initiatives
Job Profile Summary
Have you ever brought a product to market on a global scale?
Are you interested in Disputes and Chargebacks?
Do you have a background or strong interest in technologies related to the payments industry?
Have you ever developed a technology and product roadmap?
Liaise between the business and IT, eliciting and translating external and internal customer needs into IT objectives, identifying possible solutions, and defining project requirements
Having a deep knowledge of customer needs, products and services
Partner with business owners to understand new business opportunities and help define the business case and requirements.
Provide leadership and quality assurance for the business analyst within the feature teams. Provide subject matter expertise to take on more complex projects individually or through coordination skills with other analysts.
Is the first point of contact for the intact process to determine the impact of a request for the Dispute platform
May be an individual contributor with advanced knowledge in assigned discipline, leading larger, more complex initiative in the Disputes area
Meets with business leaders to discuss and elicit under-the-surface needs and translate them into specific business/project objectives
Identifies appropriate solutions for more complex, less common issues
Recognizes and escalates trends in key business problems in association with internal customers and contributes ideas for improvement
Leads integration projects or other key strategic projects that require significant coordination & changes to application structure.
Coordinate and participate in prioritization of themes and initiatives
Collaborate with product and development team providing insight on the value propositions for new requests
Relevant experience in requirements gathering and relationship building with business clients
Able to lead project teams, collaborate with business partners, vendor/ consulting organizations and peer level professionals
Be the \"go-to\" resource with knowledge of the program
Equal Opportunity Employer
Requisition ID: R-62131